Universal Banking Professional

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time
Job Description

HSBC is seeking a highly skilled Universal Banker to join our Wealth and Personal Banking team in Asia. As a Universal Banker, you will be responsible for providing exceptional customer service and financial solutions to our diverse customer base, including personal banking individuals, business owners, and investors.

Key Responsibilities
  • Work with customers to understand their financial needs and provide proactive solutions and recommendations.
  • Deliver industry-leading professional customer service and build strong relationships with customers.
  • Identify potential customers' banking needs and refer them to appropriate branch staff for banking solutions.
  • Assist line managers in providing an efficient and customer-focused sales and service environment in the branch.
Requirements
  • Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE, including Math and Chinese or English, equivalent or above.
  • Banking or financial service industry experience preferred.
  • Insurance licensed is preferred.
  • Good interpersonal and communication skills.
  • Highly driven and a desire to succeed in a dynamic environment.
  • Fluency in Cantonese, English, and ideally Putonghua.
Employee Benefits
  • Competitive salary package with stable working hours and a 5-day work week.
  • 18 days or above paid annual leave plus additional leave such as marriage, birthday, and maternity/paternity leave.
  • Medical and dental coverage for you, your spouse, and children.
  • Staff housing loan up to 100% of the valuation or purchase price.
  • Employee banking services including loans, credit facilities, and credit cards.
  • Progressive career advancement opportunities.


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