Retail Banking Professional
1 month ago
**Overview of the Role**
We are seeking a highly motivated and experienced banking professional to join our team as a Retail Banking Professional. In this role, you will be responsible for providing exceptional customer service, identifying customer needs, and offering tailored banking solutions.
**Key Responsibilities**
* Provide high-quality customer service to retail customers in our branch network
* Proactively identify customer needs and offer relevant banking services and solutions
* Participate in promotional campaigns to acquire new business and strengthen customer loyalty
* Maintain awareness of operational risks and adhere to relevant policies and guidelines
**Requirements**
* University degree or associate degree holders; or HKCEE/HKDSE holders plus relevant working experience. Candidate with less experience or fresh graduate are also welcome.
* Relevant professional qualification in insurance and investment is an advantage
* Strong service and sales orientation, self-motivated with good communication skills
* Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
* High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
* Ability to manage complex interactions effectively
* Shown strong situation awareness, strong desire to learn and able to work in Agile environment
**What We Offer**
* Attractive basic salary: $***68,000 - 88,000*** per annum (dependent on experience)
* Healthcare insurance coverage including yourself and your family
* Retirement benefit scheme with employer's contribution
* Employee Share Purchase Plan
* Work-life balance: 18-30 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work
* Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price
* Recognizable corporate training and development program
* Progressive career advancement opportunities
**Apply Now**
Visit www.hangseng.com/careers/ for details.
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