Retail Banking Professional
4 days ago
Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to delivering exceptional service and innovative solutions to our customers. Our team of professionals is dedicated to helping individuals and businesses achieve their financial goals.
We are currently seeking a high-calibre professional to join our Retail Distribution team as a Retail Banking Professional.
About the Role
In this role, you will be responsible for providing quality customer service to our retail customers in branch network, identifying customer needs and offering appropriate banking services and solutions, participating in promotional campaigns to acquire new business and strengthen customer loyalty, and maintaining awareness of operational risks and adhering to relevant policies and guidelines.
What We Offer
We offer a competitive salary package, including an estimated $50,000 - $80,000 per annum, depending on experience and qualifications. Our benefits include attractive basic salary, healthcare insurance coverage, retirement benefit scheme with employer's contribution, employee share purchase plan, work-life balance, preferential interest rate for staff housing loan, and recognizable corporate training and development program. We also provide opportunities for progressive career advancement and continuous learning and development.
Requirements
To succeed in this role, you will need to have a university degree or associate degree holders; or HKCEE/HKDSE holders plus relevant working experience. Relevant professional qualification in insurance and investment is an advantage. Strong service and sales orientation, self-motivated with good communication skills are essential. Proficiency in both English and Chinese, with proficiency in Putonghua an advantage. High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and ability to manage complex interactions effectively are also required.
Why Join Us?
Hang Seng Bank offers a dynamic and supportive work environment, where you can develop your skills and knowledge, and advance your career. We value our employees' contributions and recognize their hard work and dedication. If you are looking for a challenging and rewarding role, please apply today.
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