Credit Banking Professional
1 month ago
DBS Bank (Hong Kong) Limited is a leading bank in Asia, offering a wide range of financial solutions to help customers achieve their goals. As a Credit Banking Professional, you will be part of the Consumer Banking Group, which provides innovative products and services to meet the diverse needs of individuals and businesses.
ResponsibilitiesThe primary responsibility of this role is to handle phone-in applications and inquiries related to unsecured loans, credit card loans, and banking products and services. This involves conducting outgoing calls to provide personalized assistance to customers, following up on missing documents, and performing end-to-end application follow-up processes.
You will also be required to strictly adhere to operational procedures and workflow, ensuring compliance with both external regulatory codes and internal compliance policy.
Requirements- Education: Secondary Education (HKCEE/DSE) holder or equivalent
- Experience: Minimum 1 year of experience in customer services or sales
- Skills: Good telephone manner and communication skills; presentable, pleasant, and polite demeanor
- Traits: Meet and exceed sales targets; good command of written and spoken English and Chinese; fluency in Putonghua an advantage
We offer a competitive salary and benefits package, as well as opportunities for professional development and recognition of achievements in a dynamic work environment.
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