E-commerce Service Representative

4 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Fostering Exceptional Client Relationships

We are looking for an individual who can communicate effectively with our diverse client base, providing tailored support and solutions to their needs. If you possess strong problem-solving skills, excellent language proficiency, and a passion for delivering outstanding customer experiences, this role may be suitable for you.

Key Responsibilities

  • Engage with clients via multiple communication channels, ensuring prompt and professional responses
  • Work closely with colleagues to ensure seamless order processing and efficient resolution of customer issues
  • Collaborate with cross-functional teams to develop effective strategies for enhancing customer satisfaction

Essential Qualifications

  • Possess fluency in French, Polish, German, Dutch, Italian, or Spanish
  • Demonstrate strong verbal and written communication skills
  • Showcase previous experience in customer-facing roles, preferably within the e-commerce sector


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