Customer Service Representative
1 day ago
Cathay Pacific Airways Limited invites applications for a Customer Service Representative position at our Hong Kong International Airport location. This role involves interacting with passengers from various cultures, providing assistance at different airport locations, and contributing to a positive airport experience.
We are looking for individuals with strong communication skills, a customer-centric attitude, and the ability to work effectively in a fast-paced environment. If you possess these qualities, we encourage you to apply for this exciting opportunity.
- Key Responsibilities:
- Interact with passengers from diverse cultures
- Provide assistance at check-in counters, departure/arrival areas, and other designated locations
- Assist behind-the-scenes operations tasks as needed
- Ensure accurate preparation of flight-related documentation
Requirements:
- Minimum age of 18
- High School graduate or above
- Good command in spoken English; proficiency in Cantonese and Putonghua is an advantage
- Flexibility to work on shift schedules (including overnight, weekend, and public holidays)
- Customer service-oriented attitude and good communication skills
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