Strategic Consumer Insights Manager for Financial Institution
7 hours ago
As the leading bank in Asia, DBS is uniquely positioned to assist our customers in achieving their goals and ambitions. As a market leader in consumer banking, DBS offers a comprehensive range of products and services to cater to diverse customer needs throughout various life stages.
Job Responsibilities
- Assist businesses in understanding market dynamics and customer behaviors within and beyond Hong Kong, including Mainland China, Taiwan, Singapore, and India, providing a holistic view that supports strategic development.
- Craft compelling narratives based on data points to provide actionable recommendations for stakeholders' strategy development.
- Lead in planning and sourcing secondary reports and data to build an intelligence knowledge bank.
- Collaborate with business units and sub-teams to implement service experience benchmarking and enhancement.
Key Skills and Qualifications
- Degree holder in Business Administration, Finance, or related disciplines.
- Minimum 10 years of experience in consumer insights and data analysis in financial institutions.
- Strong Excel and data analytics skills, along with excellent communication and interpersonal skills.
- Ability to present data systematically and effectively.
Benefits and Opportunities
- A competitive salary and benefits package.
- A dynamic work environment that fosters professional growth and recognizes achievements.
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