Administrative Operations Coordinator

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Link Group Full time

Why Link Group

Link Group's Hong Kong office is a hub for innovative solutions in retirement management. Our team of experts combines cutting-edge technology with exceptional service to deliver tailored solutions for our clients.

The Role

The core of our team is the Administrative Operations Coordinator, who plays a crucial role in ensuring the smooth operation of our managed retirement solutions. This role requires attention to detail, efficiency, and a commitment to delivering high-quality results within agreed service level agreements.

Key Responsibilities

  • Process all operational administration accurately and efficiently
  • Adhere to agreed services and quality standards
  • Ensure compliance with legislative requirements and minimize risk to the business
  • Conduct regular reviews to maintain high quality standards
  • Communicate effectively with internal and external stakeholders to resolve queries
  • Support team members and participate in team meetings to share ideas and celebrate achievements
  • Contribute to continuous process improvement and adhere to Link Group policies and procedures

Requirements and Attributes

  • At least 1 year of experience in a corporate or professional services environment (advantageous but not necessary)
  • Higher diploma or associate degree in any discipline
  • Intermediate knowledge of MS Office and other software packages
  • Experience in processing high volumes of data and excellent accuracy and attention to detail
  • Proven problem-solving skills, customer focus, and ability to collaborate with others
  • Good communication skills in English and Cantonese, with a proven track record of reliability and punctuality

Culture @ Link Group

We value diversity and promote an inclusive work environment, supporting our people's wellbeing and growth. We believe that diversity drives better client outcomes, continuous improvement, and growth.



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