Financial Operations Supervisor

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

About Dah Sing Financial Group

Company Overview

The Dah Sing Group is a leading financial services provider in Hong Kong, Macau and Mainland China. With over 70 branches across the region, we offer a wide range of banking, insurance and financial services to individuals and businesses.

Salary and Benefits

We offer an attractive salary package with a competitive base salary of HK$80,000 - 120,000 per annum, depending on experience. In addition, you will be eligible for a range of benefits, including medical insurance, retirement plan and generous annual leave.

Job Description

You will be responsible for supervising counter services at one of our retail branches, ensuring that all operations are carried out in accordance with established procedures and policies. You will also be responsible for providing guidance and training to branch staff, handling exceptions and adjustments as necessary.

In this role, you will have the opportunity to work closely with customers, understanding their needs and providing high-quality service to meet their expectations. You will also be involved in scheduling working hours and performance management for branch operations staff.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A degree holder with minimum 5 years of relevant experience or secondary education with a minimum of 8 years of experience, including 2 years at supervisory level;
  • Thorough knowledge of retail branch operations and security control;
  • Sound interpersonal and communication skills;
  • Ability to work independently and under pressure;
  • Good command of both written and spoken English and Chinese.
Benefits of Working with Us

We pride ourselves on creating a culture that values diversity, teamwork and progressiveness. Our employees enjoy a dynamic and supportive work environment, with opportunities to grow and develop their careers.

How to Apply

Candidates with less experience will be considered for Assistant Customer Services Manager. Only shortlisted candidates will be notified.



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