Operations Support Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

About Dah Sing Financial Group

We are a leading financial services group in Hong Kong, offering banking, insurance, and other related services through our extensive network. Our core values include caring, teamwork, and progressiveness. We strive to create an environment where employees can grow and develop their skills.

As Operations Support Specialist, you will be responsible for monitoring and supervising the processing of paper cheques and electronic clearing transactions. You will work closely with the Assistant Manager, Operations Support, to ensure seamless service delivery. Your tasks may also involve cross-functional support to Payment Collection, Autopay, Account Opening, FPS, MPF, Transaction Processing, and Fixed Deposit teams as needed.

Key Responsibilities:

  • Process transactions compliant with internal policies and local regulatory requirements
  • Perform maker role for paper and electronic clearing, and payment collection to check and reconcile relevant documents, vouchers, and reports within service standards
  • Assist with ad-hoc projects as assigned by management
  • Provide backup support to Operations Support teams

To succeed in this role, you should possess the following qualifications and attributes:

  • Matriculation or degree holder in Banking, Business Administration, or Finance (preferable)
  • At least 3 years of banking experience, with branch operations experience being an advantage
  • Able to work independently and under pressure
  • Proficient in PC knowledge
  • Excellent communication and interpersonal skills
  • Self-motivated with analytical mind
  • Candidate with Certified Banker qualification is an advantage

This role offers a competitive salary range of HKD 40,000 - HKD 60,000 per month, depending on experience and qualifications. We offer a dynamic and supportive work environment that fosters growth and development.



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