IT Technical Support Specialist
3 days ago
IT Technical Support Specialist
About Classy Wheeler LimitedFamous Japanese-based consumer product brand, offering top-notch products to customers worldwide. Our company strives to provide exceptional customer service and support.
Salary Information:The estimated salary for this role is approximately $65,000 - $80,000 per annum, based on industry standards and market conditions in the location.
Job Description:Company OverviewClassy Wheeler Limited is a renowned Japanese-based consumer product brand with a strong presence in the global market.
Responsibilities- Reporting to the Information Technology Director, providing all-rounded technical support to end-users and troubleshooting IT issues.
- Monitoring and performing health checks on the system and network to ensure optimal performance.
- Assisting in the installation/upgrade of hardware, software, and network infrastructure.
- Performing ad-hoc projects as assigned by the management team.
- Higher Diploma / Degree holder in Computer Science or related discipline.
- Holder of Microsoft Certification is preferred.
- Preferably 1 year related experience; fresh graduates will also be considered.
- Well-versed in Windows Server and client environment; knowledge of Microsoft Windows Active Directory or VMware is an advantage.
- Able to work independently & under pressure.
- Self-motivated with good problem-solving skills.
- A good team player with strong interpersonal & communication skills.
- Good command of both spoken and written English & Chinese.
Our company offers a comprehensive benefits package, including:
- A competitive salary range of $65,000 - $80,000 per annum.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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