IT Technical Support Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Title:

IT Technical Support Specialist

About Classy Wheeler Limited

Famous Japanese-based consumer product brand, offering top-notch products to customers worldwide. Our company strives to provide exceptional customer service and support.

Salary Information:

The estimated salary for this role is approximately $65,000 - $80,000 per annum, based on industry standards and market conditions in the location.

Job Description:Company Overview

Classy Wheeler Limited is a renowned Japanese-based consumer product brand with a strong presence in the global market.

Responsibilities
  1. Reporting to the Information Technology Director, providing all-rounded technical support to end-users and troubleshooting IT issues.
  2. Monitoring and performing health checks on the system and network to ensure optimal performance.
  3. Assisting in the installation/upgrade of hardware, software, and network infrastructure.
  4. Performing ad-hoc projects as assigned by the management team.
Required Skills and Qualifications
  1. Higher Diploma / Degree holder in Computer Science or related discipline.
  2. Holder of Microsoft Certification is preferred.
  3. Preferably 1 year related experience; fresh graduates will also be considered.
  4. Well-versed in Windows Server and client environment; knowledge of Microsoft Windows Active Directory or VMware is an advantage.
  5. Able to work independently & under pressure.
  6. Self-motivated with good problem-solving skills.
  7. A good team player with strong interpersonal & communication skills.
  8. Good command of both spoken and written English & Chinese.
Benefits

Our company offers a comprehensive benefits package, including:

  • A competitive salary range of $65,000 - $80,000 per annum.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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