Technical Client Support Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Tangspac Full time
Job Description

We are seeking a skilled Technical Client Support Specialist to join our team at Tangspac.

Responsibilities:
  • Resolve client PC problems in a timely and efficient manner.
  • Troubleshoot hardware and software issues, providing technical solutions to ensure optimal system performance.
  • Communicate effectively with clients to understand their needs and provide clear explanations of technical information.
  • Collaborate with internal teams to resolve complex issues and ensure seamless service delivery.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • 3+ years of experience in technical client support or a related field.
  • Strong knowledge of Windows, iOS, Android operating systems, and hardware components.
  • Excellent communication and problem-solving skills.

The estimated salary for this role is $70,000 - $90,000 per year, depending on experience and qualifications. We offer a competitive benefits package and opportunities for professional growth and development.



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