Branch Relationship Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time
Job Description

Key Responsibilities:

  • Establish and maintain long-term relationships with customers to drive business growth and customer satisfaction.
  • Conduct needs analysis to identify opportunities to match customers with suitable products and services, and develop strategies to acquire new customers through sales and marketing initiatives.
  • Coordinate in-branch and off-site promotional activities to enhance customer engagement and drive business results.

Requirements:

  • University graduates with a minimum of 2 years' experience in retail banking, providing financial services to customers.
  • Pass the Hong Kong Securities Institute Licensing Examination or hold an Exempted/Qualified Securities Dealer designation.
  • Pass the MPF and Insurance Intermediaries Qualifying Examinations.
  • Demonstrate a strong understanding of retail banking products and services, and ensure excellent customer service delivery.
  • Exhibit pro-active, mature, independent, customer-focused, and pleasant behavior.
  • Proficient in both spoken and written English and Chinese, with knowledge of Putonghua an advantage.

(Candidates with less working experience may be considered for the position of General Banking Officer)



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