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Branch Banking Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time

Job Summary

The Bank of East Asia is seeking a highly skilled and experienced Branch Banking Manager to join our team. As a key member of our banking team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored financial solutions.

Key Responsibilities

  • Customer Relationship Management
    • Build long-term relationships with customers to understand their financial needs and goals.
    • Identify opportunities to cross-sell and upsell our products and services to customers.
  • Business Development
    • Develop and implement strategies to acquire new customers and grow our customer base.
    • Collaborate with our sales and marketing teams to identify new business opportunities and develop targeted marketing campaigns.
  • Team Leadership
    • Lead and manage a team of banking professionals to achieve sales and customer service targets.
    • Provide coaching and training to team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Operational Management
    • Oversee the day-to-day operations of the branch, including managing budgets, forecasting, and reporting.
    • Ensure that all branch activities are conducted in accordance with our policies and procedures.

Requirements

  • Education and Experience
    • University graduates preferred, with a minimum of half a year's banking experience, preferably in retail banking and/or business-related field.
  • Skills and Qualifications
    • Pro-active, mature, independent, customer-focused, and pleasant.
    • Proficient in both spoken and written English and Chinese, knowledge of Putonghua will be an advantage.
  • Professional Certifications
    • Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer (optional).
    • Passes in the MPF and Insurance Intermediaries Qualifying Examinations (optional).