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Branch Relationship Manager

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time
Job Description

Key Responsibilities:

  • Establish and maintain long-term relationships with customers to drive business growth and customer satisfaction.
  • Conduct needs analysis to identify opportunities to match customers with suitable products and services, and develop strategies to acquire new customers through sales and marketing initiatives.
  • Coordinate in-branch and off-site promotional activities to enhance customer engagement and drive business results.

Requirements:

  • University graduates with a minimum of 4 years' experience in retail banking, providing financial services to customers.
  • Proven track record in managing and growing assigned customer portfolios, with a strong ability to analyze customer needs and develop effective solutions.
  • Sound knowledge of retail banking products and services, with excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team, with a customer-focused and proactive approach.
  • Proficient in both spoken and written English and Chinese, with knowledge of Putonghua an advantage.

Additional Information:

Candidates with less working experience may be considered for the position of Assistant Relationship Manager.