Customer Experience Trainer

We are seeking a highly skilled Customer Experience Trainer to join our Academy Team in Hong Kong. As a key member of our team, you will be responsible for delivering impactful training programs to our clients' teams, ensuring they meet their learning needs and objectives.Key Responsibilities:Understand our clients' learning needs to design and deliver...

Service ExcellenceAs a Service Team Leader at Hermès, you will be responsible for delivering exceptional customer experiences in our stores. Your primary goal will be to ensure that every customer interaction is positive and memorable.Key Responsibilities:Identify customer needs and preferences, and provide personalized service to meet their...

TaiKang (Hong Kong) Preparatory Office is seeking a highly skilled Expert Trainer and Talent Development Professional to join our team.Salary: HKD 120,000 - HKD 180,000 per year, depending on experience.Job DescriptionWe are looking for an experienced Senior Training Manager to execute training projects, assist department heads in establishing, refining, and...

We are seeking a highly skilled Freelance CX Trainer to join our Academy Team in Hong Kong. The ideal candidate will have a strong retail background and a minimum of 5 years' experience in service excellence, CX, and training.Company OverviewCXG is a global business with 12 offices across four continents, serving over 200 luxury clients. We offer strategic...

Unlock Your Potential in Wealth and Personal BankingAt HSBC, we're committed to delivering exceptional customer experiences that drive business growth and customer advocacy. As a Customer Experience Manager, you'll play a critical role in shaping our customer journeys and ensuring that our customers receive the highest levels of service.Key...

Senior Director of Customer RelationsA key role in shaping the customer experience.Wealth and Personal Banking (WPB) is a key business area at HSBC, responsible for delivering a broad and relevant suite of wealth and retail banking capabilities to our clients. Our international network and breadth of expertise enable us to support individuals, families,...

Job Title: Customer Experience ManagerAt Bank Of China (Hong Kong) Limited, we are seeking a highly skilled Customer Experience Manager to lead our customer-centric initiatives and drive business growth through exceptional customer experiences.Key Responsibilities:Develop and implement customer journey design strategies to enhance customer experience across...

About UsFWD Group is a leading pan-Asian life insurance business with over 13 million customers across 10 markets.Job SummaryWe are seeking an experienced Customer Experience Director to manage customer service and support across our Omne platform in 10 markets.ResponsibilitiesSet the strategy for customer service and support across all markets.Review,...

Unlock a Rewarding Career with AXAAt AXA, we're committed to helping individuals, businesses, and societies thrive. As a Customer Retention Officer, you'll play a vital role in protecting what matters most to our customers.About the RoleWe're seeking an exceptional individual to join our team as a Customer Retention Officer. In this dynamic role, you'll be...

Job Title: Customer Experience SpecialistJob Summary:We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various channels, ensuring customer satisfaction and loyalty.Responsibilities:Manage customer...

Job Summary: We are seeking a highly skilled Customer Experience Manager to lead our customer journey and experience design efforts in Personal Banking Business. The ideal candidate will have a strong background in customer research, digital experience, and new initiative development. Key Responsibilities:Drive customer-centric model in Personal Banking...

About AIA and the RoleAIA Blue Cross (Asia-Pacific) Company Limited is a leading insurance provider seeking a skilled Customer Experience Strategist to drive digital engagement, manage customer feedback, and optimize the customer journey.As a Manager, Customer Experience & Service Design, you will play a crucial role in crafting compelling visual designs...

About the RoleDBS Bank is seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team. As a key point of contact for our customers, you will be responsible for providing exceptional service and support through various channels including phone, email, social media, and chat.Main ResponsibilitiesProvide one-stop service to...

Top Reasons to Work with TDCXTDCX offers a dynamic work environment with attractive remuneration, great perks, and performance incentives. Our comprehensive medical, insurance, or social security coverage ensures your well-being. Enjoy world-class workspaces and engage in activities that foster a positive culture.We prioritize your career growth with strong...

Job OverviewWe are seeking a skilled Customer Experience Manager to join our team at Maersk. As a key member of our customer service operations, you will play a critical role in delivering exceptional experiences for our small and mid-sized customers.

At Prudential, we foster an environment where diversity is celebrated and inclusion is assured, creating a culture that encourages everyone to do their best work and make an impact on the business. As a service professional, you will have the opportunity to engage with valued customers who have provided constructive feedback.Key aspects of this role...

Job Title: Customer Experience StrategistCompany Overview: Bank of China (Hong Kong) Limited is a leading financial institution in the Asia-Pacific region, committed to delivering innovative banking solutions and exceptional customer experiences.Salary: HK$700,000 - HK$900,000 per annum, depending on experience and qualificationsJob Description:The Customer...

Overview:The Zeal Group seeks an experienced Customer Experience Manager to provide premium services to VIP Customers and drive seamless experiences during site visits.Job SummaryWe are looking for a highly motivated individual with 3+ years of experience in Client Relations and Administrative roles in the Banking and Financial services industry. As a key...

China Mobile International Limited">We are seeking an exceptional Customer Experience Champion to join our team in Hong Kong. This is a unique opportunity for a highly motivated and results-driven professional to lead the way in delivering world-class customer service experiences.">About the Role:">">To drive ownership and accountability for end-to-end...

Key ResponsibilitiesDrive customer-centricity in our Personal Banking Business by leading customer journey and experience design across all customer segments, products and service channels.Advocate journey thinking and adopt a digital-first mindset to leverage data and technology to enhance customer interactions and touchpoints, ensuring a quality and...