Branch Operations Manager
1 week ago
We are seeking a highly skilled and experienced Branch Operations & Services Manager to join our team at The Bank of East Asia. As a key member of our branch operations team, you will be responsible for overseeing the daily operations of the branch, ensuring that all transactions are conducted accurately and in accordance with the Bank's standard procedures.
Key Responsibilities- Operations Management: Assist the Branch Manager in overseeing the business and operations-related activities of the branch, including planning, directing, coordinating, and controlling the operations of the branch.
- Customer Service: Monitor the service quality of the branch and handle customer complaints in a professional and timely manner.
- Financial Management: Monitor the financial activities of accounts and report any irregularities to the Bank's Money Laundering Control Officer.
- Team Leadership: Lead a team of operations staff to ensure excellent service delivery and achieve business objectives.
- Compliance: Maintain the Bank's corporate image and comply with all internal guidelines and policies on corporate identity, occupational safety & health, etc.
- Education: University graduate or Certified Banker preferable.
- Experience: Minimum of 10 years' banking experience, with at least 5 years at supervisory level of branch operations.
- Skills: Sound knowledge in branch operations, strong technical knowledge of the Bank's products and services, and good understanding of relevant branch policies, procedures, practices, rules, and sales compliance requirements.
- Licenses: Passed the Hong Kong Securities Institute Licensing Examination or is an Exempted / Qualified Securities Dealer, and Passed the MPF and Insurance Intermediaries Qualifying Examinations.
- Language: Proficient in both spoken and written English and Chinese, preferably including Putonghua.
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Branch Operations Manager
1 month ago
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Branch Operations Manager
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Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time{"title": "Branch Operations Manager", "content": "About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering banking, insurance, and financial services through our network of branches in Hong Kong, Macau, and Mainland China. Our values are built on caring, teamwork, and progressiveness. We believe in creating a culture...
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Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time{"title": "Branch Operations Manager", "content": "About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering banking, insurance, and financial services through our network of branches in Hong Kong, Macau, and Mainland China. Our values are built on caring, teamwork, and progressiveness. We believe in creating a culture...
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Branch Operations Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeJob SummaryWe are seeking a highly skilled Branch Operations & Services Manager to join our team at The Bank of East Asia. As a key member of our branch operations team, you will be responsible for overseeing the daily activities of the branch, ensuring accurate and proper execution of transactions, and maintaining the bank's corporate image.Key...
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Branch Operations Manager
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Branch Operations Manager
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Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full timeJob DescriptionWe are seeking a highly skilled and experienced Branch Manager to lead our retail banking team in The Bank of East Asia. The successful candidate will be responsible for implementing business plans to achieve preset sales targets and objectives, generating new business for the branch, and managing branch resources to provide quality customer...
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