Branch Officer

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China The Bank of East Asia Full time
Job Description

As a Branch Officer at The Bank of East Asia, you will play a crucial role in ensuring the smooth operation of our branches. Your primary responsibility will be to oversee the daily financial activities and ensure compliance with our bank's policies and procedures.

Key Responsibilities:
  • Ensure that all financial transactions are accurately recorded and reported.
  • Safeguard customer information and bank properties.
  • Assist customers and branch personnel in resolving complaints and issues.
  • Motivate and monitor customer referrals and referral quotas achieved by tellers.
  • Provide exceptional customer service and support the Branch Manager/Assistant Branch Operations Manager in sales-related matters.
Requirements:
  • HKDSE/HKCEE or above, with 5 subjects, including Chinese, English, and Mathematics at Level 2/Attained/Grade E or above.
  • A minimum of 3 years' relevant experience, with at least 1 year at a supervisory level.
  • Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted/Qualified Securities Dealer.
  • Passes in the MPF and Insurance Intermediaries Qualifying Examinations.
  • Sound knowledge of retail banking business and operations.
  • Excellent interpersonal, communication, sales, and management skills.
  • Self-motivated and able to work under pressure.
  • Proficiency in both spoken and written English and Chinese, with knowledge of Putonghua an advantage.

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