Customer Service Advisor

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

About the Role

As a Customer Service Advisor at AIA, you will be the first point of contact for our customers, handling their inquiries and complaints regarding our life insurance and group medical operations.

Key Responsibilities:

  1. Respond to customer calls and emails in a professional and timely manner.
  2. Resolve customer complaints and issues in a fair and efficient manner.
  3. Work closely with AIA Business Partners to resolve complex issues and improve customer satisfaction.

Requirements:

  1. Higher Diploma, Associate Degree or University Degree in a relevant field.
  2. Good command of spoken and written English and Chinese, with excellent communication and interpersonal skills.
  3. Pro-active, independent, analytical, patient and able to work under pressure.


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About UsAIA International Limited is dedicated to helping our customers and the community live Healthier, Longer, Better Lives.We are seeking an ambitious individual to join our team as a Customer Service Advisor. In this role, you will be handling customer enquiries and complaints regarding all activities in operation process.Job Responsibilities:Respond to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full time

    About the Role:We are seeking a highly skilled Luxury Customer Service Director to join our team at Christian Dior Couture. As a key member of our Client Services Centre in Hong Kong, you will play a vital role in ensuring the successful day-to-day operations of the centre and overseeing a team of Advisors.This is an exceptional opportunity for a seasoned...


  • Hong Kong, Central and Western District, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full time

    At YOOX NET-A-PORTER GROUP, we're looking for a talented Premier Customer Service Advisor to join our global Operations team. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring seamless shopping experiences across multiple channels.About the role:Utilize software to plan drivers' routing and ensure...


  • Hong Kong, Central and Western District, Hong Kong SAR China Collinson Full time

    Join Collinson as a Customer Service Advisor and take advantage of our competitive salary package. Our estimated annual salary is approximately £32,000.About This RoleWe are seeking an experienced professional to handle phone calls, emails, and live chat inquiries from members and clients with the highest level of professionalism.Deliver exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full time

    Job SummaryWe are seeking an experienced Customer Service Advisor to join our team at Bupa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our VIP customers.About the RoleThis is a full-time position, working 5 days a week, with a comprehensive remuneration package including base salary, study...


  • Hong Kong, Central and Western District, Hong Kong SAR China Collinson Full time

    We are offering a competitive salary of $45,000 - $55,000 per annum for this exciting role at Collinson.This remuneration package includes 15 to 18 days Annual Leave, ensuring you have ample time to relax and recharge.You will also receive Full Paid Leave (16 weeks Maternity / 14 days Paternity), supporting your personal growth and well-being.A Discretionary...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Cathay Pacific Airways Limited is a world-class service brand that prides itself on providing exceptional customer experiences.As a Customer Care Advisor, you will be the face of our company, responsible for delivering top-notch customer service and generating maximum revenue through direct channels.Your primary objective will be to build strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    Role OverviewAIA International Limited seeks an experienced Insurance Customer Service Specialist to join our team. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in the operation process.About the RoleHandle customer enquiries and complaints regarding all activities in Operation process such as...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    AIA International Limited is embarking on an exciting journey to create a healthier, more sustainable future for everyone. At the core of this endeavor is our ambition to help a billion people live Healthier, Longer, Better Lives by 2030.To achieve this goal, we need ambitious individuals who believe in shaping the future and are driven to work with, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China DL Family Office Full time

    DL Family Office Job Title: Senior Wealth Management Advisor Job Description:We are seeking an experienced Senior Wealth Management Advisor to join our team at DL Family Office. In this role, you will be responsible for building and maintaining strong relationships with high net worth (HNW) and ultra high net worth (UHNW) family clients. Main...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Join Cathay Pacific Airways Limited as a Customer Care Advisor and take the first step in your career with our dynamic and supportive environment.We are looking for highly motivated and customer-focused individuals who can provide exceptional service to our customers across various channels. As a Customer Care Advisor, you will be responsible for handling...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited, a leading telecom carrier and IT solutions company, seeks an experienced Marketing Strategic Advisor.We are looking for a skilled professional to assist in developing marketing strategies for our fixed line and broadband services to achieve performance targets and leading positioning.The ideal candidate will design effective...


  • Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full time

    Job SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...


  • Hong Kong, Central and Western District, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full time

    At YOOX NET-A-PORTER GROUP, our global Operations team makes it possible for us to offer worldwide shipping to over 180 countries. We have 9 distribution centres and 11 Customer Care centres that work in 11 different languages and are available 24/7, 365 days a year.We are seeking a talented Premier Advisor to join our team in the Tsing Yi Office. This role...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with Hang Seng Bank Hang Seng is committed to delivering exceptional service to our customers. Our team is made up of talented professionals who are dedicated to providing best-in-class products and services. To achieve this, we seek to attract high-calibre talent by offering a dynamic working environment, good career development...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unicorn Advisor (HK) Limited Full time

    Company Overview:Unicorn Advisor (HK) Limited is a reputable financial institution dedicated to providing exceptional wealth management services to its clients.

  • Luxury Beauty Advisor

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China Luxasia Full time

    LUXASIA is a leading beauty distributor in Asia Pacific, partnering with over 100 luxury beauty brands. Our integrated capabilities enable brand growth through retail, online commerce, marketing, and supply chain management.As a Senior/Beauty Advisor, you will contribute to our team's success by building customer relationships and delivering exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing GroupThe Dah Sing Group is a leading financial services company in Hong Kong, offering a wide range of banking and insurance services. Our goal is to deliver exceptional customer experiences through our network of over 70 branches across Hong Kong, Macau, and Mainland China.Our core values are built around caring, teamwork, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unicorn Advisor (HK) Limited Full time

    Job OverviewWe are seeking an experienced Compensation and Benefits Manager to join our team at Unicorn Advisor (HK) Limited.About the Role:The ideal candidate will have a strong background in compensation and benefits management, with a minimum of 10 years of experience in C&B management and operations with financial institutions or MNCs.Main...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unicorn Advisor (HK) Limited Full time

    Job TitleAnalyst/ Associate, Institutional salesAbout the RoleWe are seeking a highly motivated Business Development Specialist to join our team at Unicorn Advisor (HK) Limited. As a key member of our sales team, you will be responsible for identifying and developing new business opportunities in the overseas region.Key ResponsibilitiesSales and Business...