Head of Retail Development

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Amix Global Full time

We are seeking a Senior Training Manager to lead our training efforts and drive business results. The ideal candidate will have a deep understanding of luxury retail dynamics and a passion for delivering exceptional service.

Job Overview

The Senior Training Manager will be responsible for creating a training strategy aligned with our company's vision and goals. This includes identifying training needs and developing tailored programs for different roles within the organization.

Key Responsibilities:
  • Develop and deliver training programs, workshops, and seminars for staff at all levels.
  • Utilize various training methodologies, including e-learning, in-person sessions, and on-the-job training.
  • Mentor and develop a team of trainers to deliver exceptional training experiences.
Program Implementation:
  • Lead the delivery of training programs, working closely with GM and Store management team to ensure training aligns with employee development and succession planning.
  • Partner with regional and global training teams to share best practices and resources.
Performance Monitoring:
  • Assess the effectiveness of training programs through feedback and performance metrics.
  • Continuously refine and improve training content based on results and industry trends.
Qualifications:
  • Bachelor's degree in Business, Human Resources, Education, or a related field.
  • Minimum of 7 years of training experience in luxury retail or a related industry.
  • Proven track record in designing and implementing successful training programs.


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