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Head of Retail, APAC

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China APM Monaco Full time

Direct message the job poster from APM Monaco

Strategic Business Partnering | TA | C&B | Employee Engagement | APAC & North America

About the Role

The Head of Retail, APAC oversees all retail sales and operations in Hong Kong, Macau, Taiwan, Singapore, Malaysia, and Australia . This role collaborates cross-functionally to shape and lead a pillar of the retail business. Key responsibilities include executing people development through coaching and training, including the development of Area Managers in respective markets. The role drives the implementation of business strategies, processes, and initiatives to maintain consistent performance across APM Monaco stores. Additionally, the Head of Retail, APAC leverages key metrics to monitor progress towards financial and business objectives and creates and executes retail growth strategies. This role reports to the Global Head of Retail and directly oversees the management of four Area Managers.

Key Accountabilities:

  • Develop and lead a holistic retail strategy for the region to drive sales and profitability while continuously assessing APM Monaco's footprint to capitalize on market growth opportunities.
  • Monitor financial objectives, performance and implement strategies to improve profitability, manage costs, and maximize revenue.
  • Optimize the sales process and ensure operational excellence across all retail stores.
  • Assess key business risks and develop contingency plans.
  • Champion a customer obsessed culture, ensuring the best-in-class customer experience across all stores while enhancing the in-store environment to reflect APM Monaco and the brand values.
  • Foster a high-performance culture by setting clear objectives and targets, measuring outcomes, and providing ongoing coaching to the market leaders.

Qualities:

  • Adaptability/Agility: Navigates uncertainty and ambiguity, swiftly adjusts priorities in a fast-paced environment.
  • Inclusion & Diversity: Fosters and nurtures a diverse and inclusive atmosphere that appreciates and embraces individual differences.
  • Entrepreneurship: Takes the initiative to ensure business success, striving toward ambitious goals with innovation and ownership of results.
  • Leadership: Leads and inspires others with a strong desire to motivate, empower, develop, and direct teams effectively.
  • Interactive Communication: Effectively conveys and comprehends information during interactions with others.

Must Have:

  • Proven track record of managing retail P&L.
  • Extensive expertise in the Asian retail landscape, with in-depth knowledge of cultural and consumer intricacies.
  • Ability to travel extensively across the region.
  • Fluent in English; additional regional language is a plus.

Why Join APM?

  • Global, Dynamic Team: Diverse and energetic workforce.
  • Collaborative Culture: Teamwork and open communication.
  • Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

Don't wait to join APM Monaco Click on APPLY NOW

Seniority level

Director

Employment type

Full-time

Job function

Retail Luxury Goods and Jewelry and Retail

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