Business Solutions Lead

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time
About the Role

Cathay Pacific Airways Limited is seeking a highly skilled and experienced Solution Lead to join our team. As a key member of our IT department, you will be responsible for driving technology direction and solution delivery within a business domain.

Key Responsibilities

The Solution Lead will be responsible for the delivery of high-quality IT products or applications to the business. Key responsibilities may be categorized into five areas:

Business Engagement
  • Support pre-project consulting for a portfolio pipeline of initiatives
  • Capture and communicate business direction, challenges, and requirements
  • Support business process change
  • Recommends commercially and technically viable ideas to improve business performance
Technology Design and Implementation
  • Work closely with developers, analysts, and architects to architect and develop the best technical design. Conceptualize and propose solution approaches
  • Planning, designing, developing, implementing, and supporting IT products and applications to meet customer needs
  • Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
  • Recommends and implements simple continuous improvement of standard Cathay IT Practices
  • Keep abreast of latest trends in technology, industry, and corresponding business domain
  • Responsible for application maintenance and striving for continuous improvements within the application lifecycle
Project Delivery
  • Focus on small to medium-scale initiatives
  • Initiate, define, plan, and execute tasks/initiatives
  • Test all solution aspects including but not limited to security, performance, integration
  • Facilitate project progress through relevant gates
  • Manage the day-to-day activities of the software development team and external 3rd parties as required
People Management
  • Contribute to team resource planning
  • Manage external 3rd parties as required

The Solution Lead may also:

  • Be directly involved in implementing solutions in an Agile development team
  • Directly manage one or more Solution Analysts
  • Perform the role of surrogate Product Owner/BU SME (generally Senior)
  • Coach Solution Analysts on any aspect of their role
Requirements

Minimum:

  • Degree qualification in Information Technology related discipline, Masters preferred
  • 8+ years of related IT experience covering but not limited to: Software development, System analysis, Business analysis, Solution definition, System Testing
  • Client-facing experience with successful relationship management is a plus
  • Proven verbal and written communication skill
  • Professional, passionate, innovative, self-motivated, and able to present solutions to diverse groups of stakeholders
  • Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
  • Proven troubleshooting skills; ability to identify patterns and generate ideas
  • Airline or travel industry knowledge is highly beneficial
  • Solid software development skill is highly beneficial


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