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Lead IT Solutions Manager

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

DISCOVER YOUR POTENTIAL AT AIA

We value innovation and excellence, and we invite you to explore this opportunity.

Role Overview

As a pivotal figure in our organization, you will spearhead intricate IT initiatives, ensuring high-quality outcomes that align with business objectives. You will collaborate closely with the Chief Technology Officer to develop IT strategies, while also providing consistent updates to senior management regarding project advancements and service request statuses.

Key Responsibilities

  • Oversee and direct complex IT initiatives, guaranteeing that deliverables meet business requirements;
  • Collaborate with the Chief Technology Officer to devise IT strategies, and monitor project progress while updating management regularly;
  • Stay informed about emerging technologies and recommend suitable IT solutions to internal stakeholders;
  • Create, refine, and assess system workflows, functional specifications, technical specifications, and system manuals;
  • Collect business user requirements and draft functional specifications;
  • Ensure that all projects and service requests are executed with thorough testing, sign-off, and technical documentation in accordance with IT standards and guidelines;
  • Provide guidance to internal users on matters related to Information Technology;
  • Manage resources effectively and mentor team members on various aspects, including self-discipline, commitment to work, teamwork, and customer focus;
  • Prepare comprehensive project documentation, including budgets, cost-benefit analyses, feasibility studies, and evaluations of IT products/solutions.

Required Competencies

  • Strong leadership capabilities with a proven track record of managing IT projects that support organizational growth;
  • Customer-focused with a commitment to delivering high-quality IT solutions;
  • Exceptional relationship-building skills, adept at managing diverse business partners and vendors;
  • Excellent organizational and time management abilities;
  • Strong presentation and communication skills, capable of engaging with all organizational levels;
  • Ability to work independently and thrive under pressure to meet tight deadlines;
  • Robust analytical and problem-solving skills, with the capacity to integrate and recommend complex IT/business solutions;
  • Proficient in vendor management;
  • Comprehensive understanding of IT System Development Life Cycle and project management methodologies, including both waterfall and agile approaches. Experience with DesOps/CI/CD is advantageous;
  • Proficient in both spoken and written English and Chinese.

Educational Background and Experience

  • Bachelor's degree in Computer Science or a related field;
  • At least 15 years of relevant experience in the insurance sector, with a minimum of 5 years in project management at a managerial level;
  • Experience in implementing core insurance applications is a plus;
  • Familiarity with AS/400 RPG, COBOL, CL programming, and Policy/400;
  • Experience leading a Project Office is beneficial;
  • Background in relational databases and application development;
  • Practical experience in project management, business analysis, and system development;
  • Knowledgeable about various IT platforms, including multi-tier system architecture, Agile development methodologies, and IT System Development Life Cycle (SDLC).