Customer Development Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China JTI Full time
About This Role

We are seeking an experienced Key Account Associate to join our team. As a Key Account Associate, you will be responsible for developing and implementing channel and brand strategies to achieve volume and profitability objectives for assigned key customers.

Main Responsibilities:
  • Develop Strategic Plans: Develop strategic plans to achieve specific objectives for each assigned client, including increasing sales volumes and profitability.
  • Manage Commercial Relationships: Manage commercial relationships with assigned clients, including updating commercial conditions and considering performance and external factors.
  • Manage Budgets: Manage budgets and plan financially to maximize ROI and achieve accurate results.
  • Propose Investments: Propose investments for each key client, aligning with long-term and short-term strategies, financial calculations, and implementation of agreements.
  • Ensure Contract Compliance: Ensure contracts are approved by relevant functions within JTI to avoid potential damages.
  • Assist Forecast Planning: Assist in demand forecast planning for responsible accounts.
  • Control Credit Allocations: Propose and control credit allocations to each customer, collaborating with the financial department to ensure smooth cash flow.
  • Fulfill Operational Strategies: Work with the operations team to fulfill operational strategies and ensure contract conditions are met.


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