Customer Development Specialist
2 days ago
We are seeking an experienced Key Account Associate to join our team. As a Key Account Associate, you will be responsible for developing and implementing channel and brand strategies to achieve volume and profitability objectives for assigned key customers.
Main Responsibilities:- Develop Strategic Plans: Develop strategic plans to achieve specific objectives for each assigned client, including increasing sales volumes and profitability.
- Manage Commercial Relationships: Manage commercial relationships with assigned clients, including updating commercial conditions and considering performance and external factors.
- Manage Budgets: Manage budgets and plan financially to maximize ROI and achieve accurate results.
- Propose Investments: Propose investments for each key client, aligning with long-term and short-term strategies, financial calculations, and implementation of agreements.
- Ensure Contract Compliance: Ensure contracts are approved by relevant functions within JTI to avoid potential damages.
- Assist Forecast Planning: Assist in demand forecast planning for responsible accounts.
- Control Credit Allocations: Propose and control credit allocations to each customer, collaborating with the financial department to ensure smooth cash flow.
- Fulfill Operational Strategies: Work with the operations team to fulfill operational strategies and ensure contract conditions are met.
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Customer Experience Specialist
22 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout the RoleAs a CUSTOMER EXPERIENCE SPECIALIST, you will play a crucial role in driving customer-centricity across the business. Your primary objective will be to develop and implement strategies that enhance the overall customer experience, leading to increased advocacy and business growth.The ideal candidate will have excellent analytical skills, with...
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Customer Service Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are looking for a dedicated and detail-oriented Customer Service Specialist to join our team as a Membership Supervisor. In this part-time role, you will be responsible for handling membership transactions, providing excellent customer service, and ensuring a positive experience for our members.The successful candidate will have a higher diploma or above...
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Customer Experience Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ABC Pathways School Full timeAbout the Position:ABC Pathways School is looking for a Customer Experience Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, handling student-related matters, and maintaining accurate records.Key Responsibilities:Provide exceptional customer service to students, parents, and staff.Handle...
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Enterprise Customer Success Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China dynaTrace software GmbH Full timeDynatrace software GmbH is seeking an Enterprise Customer Success Specialist to join our team. In this role, you will be responsible for ensuring the successful adoption and utilization of our platform by our largest enterprise customers.You will work closely with cross-functional teams to develop and execute customized engagement plans that drive customer...
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Customer Service Delivery Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeJob Description:We are seeking a highly skilled and experienced Customer Service Delivery Specialist to join our team in Hong Kong. As an Exams Support Professional, you will be responsible for providing exceptional customer service experience for customers meeting all British Council Key Performance Indicators (KPIs) for customer satisfaction.Key...
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Business Development Specialist
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Schneider Electric Full timeAbout the PositionWe are looking for a skilled Business Development Specialist to drive sales growth and expand our customer base at Schneider Electric. As a Business Development Specialist, you will be responsible for developing and implementing marketing strategies to promote our Data Centre solutions.Key ResponsibilitiesBuild and maintain close...
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Customer Service and Data Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JCDecaux Transport Hong Kong Full timeJob DescriptionThe Customer Service and Data Specialist will provide administrative support to the Sales Team, engage in data collection and analysis, and develop photo and video content. The role requires strong communication and organizational skills, as well as proficiency in video and photo editing tools.Responsibilities:Support the Sales Team with...
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Customer Service Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a trusted partner in delivering exceptional customer experiences. Our Global Business Services Department establishes end-to-end processes and services to simplify, innovate, and automate our operations.Job DescriptionWe are seeking an experienced Customer Service Specialist to provide high-quality customer...
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Customer Experience Advocate
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob SummaryBank of China (Hong Kong) Limited seeks a skilled Customer Service Specialist to join its team. The successful candidate will be responsible for providing exceptional customer experiences, promoting automated banking services, and enhancing business sales productivity.About the RoleThe Customer Service Specialist will report to the Department Head...
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Hong Kong, Central and Western District, Hong Kong SAR China NexLen International Limited Full timeAbout the JobWe are seeking a highly motivated Customer Experience and Revenue Growth Specialist to join our team at NexLen International Limited. The successful candidate will be responsible for driving revenue growth, improving customer satisfaction, and building strong relationships with clients.Key Responsibilities:Develop and implement strategies to...
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Technical Integration Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full timeWe're on the hunt for a Technical Integration Specialist who can help us deliver exceptional customer experiences through seamless API integrations.About the RoleIn this critical position, you'll be responsible for ensuring that our API solutions are perfectly integrated with our clients' systems, enabling them to achieve their business goals. Your expertise...
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Customer Support Specialist
38 minutes ago
Hong Kong, Central and Western District, Hong Kong SAR China Tesla, Inc. Full timeThe primary goal of the Technical Support Specialist is to ensure Tesla meets its obligations and commitments by responding to customer inquiries in an accurate and timely manner. The Technical Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer...
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Entry-Level Customer Service Specialist
18 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full timeJoin us at Wonder, a pioneering FinTech company that enables merchants in Asia Pacific to get paid effortlessly.About UsWe are a Hong Kong-based company with a growing presence in Mainland China and Asia Pacific.Job SummaryWe are seeking an Entry-Level Customer Service Specialist to join our team. In this role, you will be responsible for providing...
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Product Development Specialist
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Digilock Asia Full timeWe are seeking a skilled Product Development Specialist to join our team at Digilock Asia.This role involves developing and presenting products/solutions to potential customers, working closely with the sales team to ensure successful closure of the sales process, and providing technical support in sales presentations and product demonstrations.The ideal...
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Customer Acquisition Professional
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China YF Life Full timeAbout This RoleWe are seeking a highly motivated Insurance Conversion Specialist to join our sales team at YF Life.In this role, you will be responsible for converting online sales leads into paying customers and providing exceptional customer service.You will be responsible for reaching sales leads, educating customers, and assisting in conversion on online...
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Sales Development Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JPC Corporation Full timeAbout Us:JPC Corporation has been a trusted name in the pharmaceutical industry in Hong Kong for many years.We serve a broad customer base, including HA, private hospitals and clinics.We are currently looking for skilled professionals to join our team as Product Specialist / Senior Product Specialist.We aim to increase sales of pharmaceutical products to HA...
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Customer Service Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services provider in Hong Kong and beyond. Our team focuses on delivering exceptional customer experiences, driving business growth through proactive sales efforts, and fostering a culture of teamwork and progressiveness.Job Purpose:To provide top-notch service to walk-in...
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Business Development Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Ignition Technology Full timeIgnition Technology, a global cybersecurity specialist, empowers partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.We...
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Senior Business Development Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Laboratory of Data Discovery for Health Limited (D²4H) Full timeJob OverviewWe are seeking a highly motivated and experienced Senior Business Development Specialist to join our team at Laboratory of Data Discovery for Health Limited (D²4H).ResponsibilitiesNew Market Development: Develop and execute strategies to expand our presence in Hong Kong, Mainland China, and Overseas markets.Commercial Strategy: Collaborate with...
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Hong Kong, Central and Western District, Hong Kong SAR China PETERFAN COMMERICAL COMPANY Full timeAt PETERFAN COMMERCIAL COMPANY, we are seeking a highly motivated and skilled International Business Development Specialist to join our team. As an International Business Development Specialist, you will be responsible for identifying and developing new business opportunities in international markets by researching and targeting potential clients in various...