Entry-Level Customer Service Specialist
3 days ago
Join us at Wonder, a pioneering FinTech company that enables merchants in Asia Pacific to get paid effortlessly.
About UsWe are a Hong Kong-based company with a growing presence in Mainland China and Asia Pacific.
Job SummaryWe are seeking an Entry-Level Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities:- Respond to customer inquiries via phone, email, and in-person.
- Provide accurate information about products and services.
- Handle customer complaints and resolve issues efficiently.
As a member of our team, you will enjoy a competitive base package, opportunity to take full ownership of a vertical, flat and open work culture, international team environment, group medical insurance, and birthday leave.
RequirementsTo succeed in this role, you should have:
- High school diploma or equivalent.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
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