Entry-Level Customer Service Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full time

Join us at Wonder, a pioneering FinTech company that enables merchants in Asia Pacific to get paid effortlessly.

About Us

We are a Hong Kong-based company with a growing presence in Mainland China and Asia Pacific.

Job Summary

We are seeking an Entry-Level Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person.
  • Provide accurate information about products and services.
  • Handle customer complaints and resolve issues efficiently.

As a member of our team, you will enjoy a competitive base package, opportunity to take full ownership of a vertical, flat and open work culture, international team environment, group medical insurance, and birthday leave.

Requirements

To succeed in this role, you should have:

  • High school diploma or equivalent.
  • Previous experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.


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