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Key Account Associate Professional

2 weeks ago

Hong Kong Island, Hong Kong SAR China JTI Full time
Job Description

You will be responsible for planning, developing, implementing, and fulfilling channel and brand strategies to achieve volume and profitability objectives for assigned key customers (Key Accounts including CVS and petrol outlets).

As a Key Account Associate, you will:

  • Propose specific objectives for each assigned client, aiming to achieve both JTI sales volumes and other types of objectives.
  • Pursue the maximization of the profitability of contracts with assigned clients, aiming to increase P4P share in remuneration.
  • Permanently follow and update commercial conditions of assigned clients, considering their performance and external factors.
  • Handle budget planning and management under responsible channels with priority on accuracy and ROI maximization on spendings.
  • Propose investments for each key client (Key Account), in accordance with long-term/short-term strategies, financial calculations (P&L), and follow implementation of negotiated and agreed conditions to conclude contracts.
  • Ensure that contracts are approved by specific functions within JTI – Finance, Taxes, Legal, etc., so as to avoid potential generation of subsequent damages, in execution of these contracts.
  • Assist demand forecast planning for responsible accounts.
  • Propose and control credit allocated to each customer, and collaborate with financial department to ensure company's cash flow.
  • Work together with operations team to fulfill operational strategies (Sales Agent, logistics operations, centralized platforms (CDC)) and make sure contract conditions are met during specific agreed period.
  • Coordinate resources to implement, monitor, and maximize contractual benefits (JTI operational team, merchandising services, promotional activities, and implementation of KA programs).
  • Initiate, develop, and maintain very good relationship with clients for business development through support in sales/deliveries, programs, communication with other relevant organizational functions/divisions (senior management, procurement, logistics, finance, legal, and operations).
  • Conduct regular meetings (Business Reviews) with KA's relevant functions and ensure alignment on deliverables and business objectives.
  • Monitor competition activity in each account and ensure that appropriate response strategies are formulated and implemented.