Key Account Manager

3 days ago


Hong Kong Island, Hong Kong SAR China On-us Full time

Direct message the job poster from On-us

HRBP | Regional Talent Acquisition | Marketing | Business Operation

WHO WE ARE

On-us is a leading PaaS provider which uses AI for smart business decisions. We offer incentive-driven digital vouchers, advanced analytics, and integrated AdTech, MarTech, and Membership Tech solutions. Ideal for global financial services, people management, property developers, non-profits, events, and SMEs. On-us has offices in Hong Kong, Singapore, Malaysia, Taiwan, and Thailand.

To cope with our aggressive business growth in Hong Kong and ASEAN, we are looking for a highly-driven and motivated Key Account Manager to join our fun, professional and dedicated Enterprise Acquiring & Account Management Team based in Hong Kong.

ABOUT THE JOB

  • Develop and maintain strong, collaborative relationships with our existing key enterprise client accounts from industries such as Banking & Finance, Insurance, FMCG, etc.
  • Act as a trusted advisor to our clients by deeply learning their businesses and aligning our payment & CRM solutions to meet their business and marketing needs and strategies.
  • Identify opportunities to expand business with existing client accounts through up-selling, cross-selling, as well as identifying new use cases.
  • Collaborate with internal cross-functional teams including finance, SDE operation and product development to deliver a seamless customer experience.
  • Drive ongoing, strategic engagement with our client accounts and ensure ROI achievement through periodic business reviews that provide relevant KPIs & analysis, best practices, and process optimization.
  • Collaborate with local and merchant sales teams to develop and execute account plans for driving business growth.

ABOUT THE PERSON

  • 8-10 years of experience in sales, business development and account management, ideally with the online marketing products or technology solutions to enterprise clients, ideally focusing in marketing and/or customer engagement functions.
  • Significant experience in working with clients who have complex, multinational operations and aggressive growth plans.
  • Excellent client facing experience especially in facilitating and engaging dialogue with C-level and senior executives from Fortune 500 firms.
  • Success in working in fast paced environment leveraging modern enterprise sales tools and formal sales methodologies.
  • Deep knowledge and understanding of the entire F2F & eCom payments ecosystem will be a plus.
  • Excellent commercial, negotiation, and presentation skills and experience.
  • Strong analytical and problem-solving skills.
  • High proficiency in written and spoken English and Chinese, proficiency in Mandarin is a plus.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Marketing Services, Financial Services, and IT Services and IT Consulting

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