Data Center Inventory Specialist

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full time

About the Role

As a Data Center Inventory Specialist at Microsoft, you will play a critical role in the management of our global data center portfolio. Your primary responsibility will be to perform cycle audits, execute incoming/outgoing deliveries, and coordinate security escorts for third-party vendors. You will also be responsible for documenting inbound and outbound deliveries, ensuring accurate and up-to-date inventory tracking and staging. Additionally, you will help to reconcile and report inventory discrepancies, and perform destruction of data bearing devices following all Service Level Agreements (SLAs) and Microsoft policies.

Responsibilities

  • Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
  • Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices.
  • Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
  • Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
  • Maintains and steward up-to-date and accurate logical information within various inventory management systems.
  • Ensures detailed physical inventory tracking and staging.
  • Help to reconcile and report inventory discrepancies.
  • Performs destruction of data bearing devices following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
  • Notifies management about ordering stock shortages. Escalates any issues to management.
  • Comply with security and data management policies.
  • Embody our culture and values.

Requirements

  • High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

  • 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporationOR equivalent experience.

About Microsoft

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Inventory Specialist, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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