Data Center Inventory Manager

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Microsoft Full time

About the Role

We are seeking a highly skilled Data Center Inventory Manager to join our team at Microsoft. As a key member of our Cloud Operations & Innovation (CO+I) group, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services.

Key Responsibilities

  • Lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities.
  • Guide your employees to effectively run warranty processes and data bearing device (DBD) destruction.
  • Model leadership principles, drive focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks, and work with stakeholders to manage escalations as they arise.
  • Perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
  • Assess resource and workflow patterns to determine any needed changes in work assignments to ensure timelines are met.
  • Support the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams.
  • Ensure that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication.
  • Coordinate and oversee relationships with any third-party vendors who perform DBD destruction as necessary ensuring all DBDs leaving premises do not contain customer information and are destroyed.
  • Comply with established methodologies and approaches to ensure delivery and execution of contracts and purchase orders.
  • Process price and procurement requests requested by Microsoft management in support of server, network, Storage Area Network (SAN), and spare requirements.
  • Provide thought leadership on established methodologies and monitor outcome.
  • Serve as subject matter expert and model compliance to junior team members.
  • Conduct or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use).
  • Seek out opportunities to contribute to workstreams and evolve existing workstream processes, services, and solutions toward greater simplification and automation.

Requirements

  • High School Diploma AND 3+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field.OR equivalent experience.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.

Preferred Qualifications

  • 5+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation.OR equivalent experience.
  • 1+ year(s) project management experience.
  • Certification in American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent.

About Microsoft

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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