Technical Support Expert
6 days ago
As an Application Support Engineer at Crypto.com, you will play a key role in ensuring the reliability and performance of our production systems. This is an exciting opportunity to join a fast-growing company and contribute to the success of our business.
About the Role
The successful candidate will have strong technical skills, excellent communication and problem-solving abilities, and a passion for delivering high-quality results. You will work closely with our internal teams, including engineering, product, and operations, to ensure seamless delivery of supporting services to end-users.
Responsibilities
- Ensure maximum uptime for multiple production systems
- Provide L1/L2 application production support to users
- Manage incidents and requests raised to the team
- Monitor and follow up critical system alerts
Requirements
- 3-5 years of experience in application support with fintech background
- Strong team player with ability to proactively manage self and team's work with little supervision
- Experience in applications on Linux environment and cloud computing
What We Offer
- Competitive salary and benefits package
- Opportunity to work with a talented and ambitious team
- Collaborative and supportive working environment
About Crypto.com
Crypto.com is a leading cryptocurrency platform that serves millions of customers worldwide. Our mission is to accelerate the adoption of cryptocurrency and empower the next generation of builders, creators, and entrepreneurs.
Why Join Us?
- Be part of a fast-growing company with a clear vision for the future
- Work with a talented and ambitious team
- Opportunities for career growth and development
Salary and Benefits
This role offers a competitive salary and benefits package, including medical insurance, flexible work arrangements, and opportunities for career growth and development.
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application with your resume and cover letter.
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