Premium Technical Support Expert
4 days ago
We are seeking a skilled and motivated VIP Support Engineer to join our team at E.C Technology Ltd. As a key member of our technical support team, you will be responsible for delivering high-quality IT support services to VIP customers, ensuring their needs are met promptly and professionally.
Key Responsibilities:- Respond to and resolve VIP customer inquiries and issues in a timely and professional manner.
- Collaborate with internal teams to identify and implement process improvements that enhance support delivery and customer satisfaction.
- Develop and maintain documentation, such as Knowledge Base articles and procedure guides, to support efficient support delivery.
- Stay current with the latest technologies and trends, applying this knowledge to improve support services and drive innovation.
- Contribute to the development of training programs and materials to enhance the skills and knowledge of team members.
- Bachelor's degree in Computer Science or related field.
- Minimum 4 years of experience in IT support, with a proven track record of delivering high-quality customer experiences.
- In-depth knowledge of technical concepts and principles, with ability to apply this knowledge to complex technical issues.
- Strong written and verbal communication skills, with ability to articulate technical information to both technical and non-technical stakeholders.
- Ability to work collaboratively as part of a team, contributing to a positive and inclusive work environment.
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Technical Support Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore, Asia's Global Private Bank Full timeJob Description:The Technical Support Expert will be responsible for troubleshooting and resolving technical issues related to desktops, laptops, printers, mobile devices, and other IT equipment. You will also be involved in the installation, configuration, and maintenance of hardware and software components.
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Technical Support and Coordination Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeTechnical Support and Coordination Position ConnectedGroup requires a Technical Support and Coordination Expert to lead their project coordination efforts. The ideal candidate will have a degree in IT, Computer Science, or a related field, along with significant experience in IT infrastructure. Strong technical knowledge and excellent communication skills...
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Technical Support Expert
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full timeThe Technical Support Expert - OEM role at Inchcape plc requires an individual with exceptional technical expertise, effective communication skills, and a customer-centric approach. Key responsibilities include interacting with OEMs to address technical issues, reporting outstanding cases to management, and coordinating safety cases.Key Responsibilities:OEM...
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Law Firm LPMS Technical Support Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Links International Full timeJob DescriptionThis is an exciting opportunity to join Links International as a Law Firm LPMS Technical Support Expert. In this role, you will be responsible for providing technical support for the firm's LPMS, as well as collaborating with internal and external teams to ensure seamless system integration.Key ResponsibilitiesProvide technical support for the...
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Technical IT Support Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cartrack Full timeAbout the CompanyCartrack is a world-leading smart mobility SaaS company with a presence in 23 countries.We have over 2 million subscribers and a reputation for delivering innovative solutions that meet the evolving needs of our customers.Our company culture values collaboration, creativity and continuous learning.We are committed to empowering our employees...
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Technical Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China systemsGo Full timeWe are seeking a user-oriented technical expert to provide on-site support at our client's location.About the RoleThis mid-senior level position demands a strong technical aptitude, exceptional problem-solving abilities, and a commitment to delivering outstanding customer service.Key ResponsibilitiesDeliver exceptional on-site technical support: Provide...
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Technical Solutions Expert
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China NexusSearch Full timeJob SummaryNexusSearch is seeking a Technical Solutions Expert to provide technical support and collaborate with cross-functional teams to ensure the smooth operation of our online retail platforms. This position involves troubleshooting issues, implementing system updates, and developing technical documentation.Key Responsibilities:Provide technical support...
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Technical Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Links International Full timeAbout the Job:We are seeking an experienced Technical Support Specialist to join our finance department at Links International. As a key member of our team, you will provide technical support for our firm's LPMS, including Aderant Expert Sierra and Intapp, and assist with implementation projects for these financial systems.Main Responsibilities:LPMS...
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Technical Support Expert
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Crypto Full timeJob SummaryAs an Application Support Engineer at Crypto.com, you will play a key role in ensuring the reliability and performance of our production systems. This is an exciting opportunity to join a fast-growing company and contribute to the success of our business.About the RoleThe successful candidate will have strong technical skills, excellent...
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Desktop Support Expert
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full timeAxiom Technologies is a dynamic company looking for a Desktop Support Expert to join our team. In this role, you will be responsible for supporting desktop computers and laptops, troubleshooting hardware and software issues, and providing excellent customer service.Key responsibilities include maintaining accurate records of incidents and requests in the...
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Aderant Expert Sierra Support Lead
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Links International Full timeWe are looking for an experienced Aderant Expert Sierra Support Lead to join our team at Links International. As a key member of our finance department, you will be responsible for providing technical support for our LPMS, including Aderant Expert Sierra and Intapp.The ideal candidate will have at least 3 years of experience supporting legal and/or financial...
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Product Support Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full timeWe are seeking a skilled Product Support Expert to join our team at Inchcape plc. As a key member of our technical operations team, you will be responsible for providing high-quality support to our workshops and ensuring they deliver excellent service to our customers.Key Responsibilities:Work closely with OEMs to resolve technical issues and ensure dealers...
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Technical Service Delivery Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Farben Full timeFarben is seeking a skilled Technical Support Engineer to fill the role of Technical Service Delivery Expert. This is a mid-senior level, full-time position that requires at least 5 years of experience in bank or finance customer service.About the PositionIn this role, you will be responsible for delivering exceptional customer service to large corporate...
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Insurance Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeImpactful Career Opportunities at HSBCIn a world where careers can make a real difference, HSBC offers opportunities to make a lasting impact. Our team is dedicated to delivering exceptional customer experiences and providing innovative solutions that drive business growth.As an Insurance Distribution Support Specialist, you will play a key role in helping...
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IT Support Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China CL Technical Services Limited Full timeAbout the RoleAs a Temp Clerk at CL Technical Services Limited, you will be responsible for providing administrative support to our recruitment team. This includes data entry and filing, as well as performing ad hoc assignments as assigned by supervisors.ResponsibilitiesData entry and filing of accurate and complete recordsPerforming ad hoc assignments as...
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Technical Solutions Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Zoho APAC Full timeJob DescriptionThis role is an exciting opportunity to work with Zoho Corporation's Enterprise IT Management product suite under the ManageEngine brand. As a Technical Solutions Expert, you will be responsible for evangelizing IT solutions across various domains, including IT operations, security, help desk, endpoint, networks, and cloud infrastructure.Your...
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Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full timeJob DescriptionAs a Production Support Engineer, you will play a vital role in ensuring the stability and efficiency of trading platforms across Front Office and Middle Office applications. Your primary responsibility will be to provide Level 2/3 support for UAT and production environments, identifying and resolving technical issues that may impact trading...
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Technical Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China eTeam Full timeCompany OvervieweTeam is a dynamic and innovative organization that prides itself on delivering exceptional IT solutions to its clients. Our team of experts works tirelessly to ensure that our customers receive top-notch support and services.
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Financial Markets Support Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Avature Full timeBloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas.As a Financial Markets Support Expert at Bloomberg, you will have the opportunity to go above and beyond and to take risks. You'll be...
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Hong Kong, Central and Western District, Hong Kong SAR China WAC Architectural Lighting Full timeAbout Us:WAC Architectural Lighting is a leading manufacturer of premium indoor and outdoor lighting products. We're committed to providing high-quality solutions that exceed our customers' expectations.Job Description:We're seeking a Specification Consultant to join our team. This role is responsible for promoting our products and building strong...