Asia Retail Development Director

5 days ago


Hong Kong Island, Hong Kong SAR China Hermès Full time

We are looking for a highly motivated and experienced Asia Retail Development Director to join our team. The successful candidate will be responsible for driving business growth and managing high-performing teams.

Main Responsibilities

  • Support the Travel Retail Director in defining the Travel Retail vision and strategies, guiding the retail and service support teams to convert the vision into achievable goals.
  • Define precise objectives and retail KPIs for the team and monitor progress throughout the year.
  • Lead the teams' service excellence effort, enabling customers to discover our creations in the best possible environment.
  • Conduct regular meetings with Store Managers to unite the whole network around a common vision, encouraging exchanges of best practices and ensuring consistency.
  • Structure the organization of retail activity and allocate responsibilities.
  • Collaborate with related departments to ensure the quality of aesthetic aspects of our retail stores.
  • Support negotiations with landlords, submit necessary internal approvals, and support construction phases in respect of project planning and Capex.
Requirements

Tertiary educated with at least 10 years of relevant management experience in high-end fashion or luxury industry. Ability to manage team remotely, regional experience is appreciated.

Solid interpersonal and communication skills. Result-oriented and hands-on store and operations management experience. Excellent spoken and written English and Cantonese/Mandarin. French is a plus.



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