Luxury Retail Manager
5 days ago
The successful candidate will act as a driving force for the Travel Retail business development and management for direct stores in Asia. As a key member of the team, you will be responsible for leading Retail and Service Support teams to achieve business objectives.
Main Responsibilities
- Support the Travel Retail Director in defining the Travel Retail vision and strategies, guiding the retail and service support teams to convert the vision into achievable goals.
- Define precise objectives and retail KPIs for the team and monitor progress throughout the year.
- Lead the teams' service excellence effort, enabling customers to discover our creations in the best possible environment.
- Conduct regular meetings with Store Managers to unite the whole network around a common vision, encouraging exchanges of best practices and ensuring consistency.
- Structure the organization of retail activity and allocate responsibilities.
- Collaborate with related departments to ensure the quality of aesthetic aspects of our retail stores.
- Support negotiations with landlords, submit necessary internal approvals, and support construction phases in respect of project planning and Capex.
- Collaborate with Customer Experience team to animate the store.
Tertiary educated with at least 10 years of relevant management experience in high-end fashion or luxury industry. Ability to manage team remotely, regional experience is appreciated.
Solid interpersonal and communication skills. Result-oriented and hands-on store and operations management experience. Excellent spoken and written English and Cantonese/Mandarin. French is a plus.
-
Luxury Retail Director
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China aimHigher Consultancy Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Retail Manager to join our team at aimHigher Consultancy Limited. As a Retail Manager, you will be responsible for driving sales performance across assigned retail locations, setting and achieving revenue targets while enhancing overall profitability.Main ResponsibilitiesDevelop and implement sales...
-
Luxury Retail Event Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Prada Group Full timeJob DescriptionThe Luxury Retail Event Specialist is responsible for the production of all retail events, presentations, trunk shows, and other special events in relation to retail activities for Prada.Key Responsibilities:Coordinate with relevant functions to conceive and realize events;Support countries in interpreting creative briefs of brands and ensure...
-
Luxury Retail Operations Manager
11 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeJob Overview">We are seeking a highly skilled Store Operations Supervisor to join our team at Global Executive Consultants Ltd. As a key member of our retail operations team, you will be responsible for assisting the Store Manager in daily retail sales administration duties and ensuring seamless coordination between retail stores and office.">Key...
-
Luxury Retail Trainer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Lane Crawford Full timeLane Crawford is a luxury department store with over 170 years of success, delivering exceptional product curation and dynamic Asian spirit. We are seeking a Senior Retail Trainer/Assistant Retail Training Manager to carry out our Learning and Development initiatives across retail locations in Hong Kong.The Role We facilitate and lead training sessions that...
-
Global Luxury Retail Director
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China 2-TIMES Full timeBecome part of the executive team at 2-TIMES, a luxury retail company that is shaping the future of the industry.Job DescriptionCoordinating daily operations of multi-brand luxury retail and branded content businessesExecuting the CEO's vision for 2-TIMESOverseeing key operational functions including forecasting, strategic planning, job costing, legal,...
-
Luxury Retail Training Professional
3 days ago
Hong Kong Island, Hong Kong SAR China Lane Crawford Full timeAbout Us:Lane Crawford is an iconic luxury department store with a rich history spanning over 170 years. We are committed to delivering exceptional customer experiences and providing our teams with the skills and knowledge they need to succeed.We are seeking a passionate Senior Retail Trainer/Assistant Retail Training Manager to join our Learning and...
-
Luxury Retail Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSH Group The Peninsula Hong Kong Full timeAs a seasoned retail professional, you will be responsible for ensuring exceptional customer experiences in accordance with the Peninsula Service Principles.The ideal candidate will have a proven track record of driving business growth through effective team management, sales strategy execution, and operational excellence.Key responsibilities...
-
Luxury Retail Process Optimizer
10 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout Classy Wheeler Limited:We are a global luxury retail corporation committed to delivering exceptional customer experiences through innovative retail solutions. Our team is dedicated to driving business growth by optimizing retail operations and improving customer engagement.Job Description:We are seeking an experienced Luxury Retail Process Optimizer to...
-
Business Systems Analyst
10 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeAbout UsClassy Wheeler Limited is a global luxury retail corporation that offers a range of high-end products to discerning customers.We are seeking a highly skilled Business Systems Analyst - Luxury Retail to join our team. As a Business Systems Analyst, you will be responsible for overseeing the application and integrations support for employee systems,...
-
Luxury Retail Customer Service Ambassador
10 hours ago
Hong Kong Island, Hong Kong SAR China Projob21 Ltd. Full timeLuxury Retail Customer Service AmbassadorJob DescriptionWe are seeking an experienced Luxury Retail Customer Service Ambassador to join our e-commerce and client services team in Shanghai. In this role, you will be responsible for delivering exceptional customer experiences and building strong relationships with VIP clients.Key ResponsibilitiesRepresent the...
-
Senior Luxury Manager
10 hours ago
Hong Kong Island, Hong Kong SAR China Global Executive Consultants Ltd. Full timeAbout the RoleWe are recruiting a Senior Retail Manager to lead our retail operations at Global Executive Consultants Ltd.Key DutiesSet standards for retail performance and excellence.Manage store operations to enhance performance and build strong client relationships.Work closely with store managers to maintain optimal business operations.Plan sales...
-
Luxury Store Manager
10 hours ago
Hong Kong Island, Hong Kong SAR China Global Executive Consultants Ltd. Full timeJob DescriptionWe are looking for a highly skilled Senior Retail Manager to join our team at Global Executive Consultants Ltd.Main TasksDrive retail performance and excellence.Lead store operations to ensure seamless client experiences.Collaborate with store managers to optimize business operations.Design and execute sales plans to maximize performance.Key...
-
Store Operations Supervisor – Luxury Retail
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeStore Operations Supervisor – Luxury Retail (Ref. No.: 25453) Our client, a well known Luxury Brand, is looking for high-caliber person to fill the position. Job Duties Assist the Store Manager in the daily retail sales administration duties Retail Sales administration duties and coordination between retail stores and office Compilation of daily, weekly...
-
Financial Director for Luxury Retail
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Jimmy Choo Full timeCompany OverviewCapri Holdings Limited, a renowned luxury retailer, is seeking an experienced Senior Finance Manager to join its APAC team. The ideal candidate will have a strong background in accounting and finance, with a proven track record of driving financial performance and leading high-performing teams.
-
Luxury Retail Service Leader
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China APM Monaco Full timeAs a mid-senior level Customer Care Manager at APM Monaco, you will lead our customer service team in providing world-class support to our clients. Our ideal candidate has a strong background in customer service management, with a minimum of 7-8 years of experience in the luxury retail field. They must also possess excellent communication and interpersonal...
-
Senior / Retail Operations Executive – Luxury Brand
12 hours ago
Hong Kong Island, Hong Kong SAR China Global Executive Consultants Ltd. Full timeSenior / Retail Operations Executive – Luxury Brand (Ref. No.: 26455)Our client, a well-known Luxury Brand, is looking for a high-caliber person to fill the position.Job DutiesSupport the Retail Manager in the implementation and execution of all stores' related activities.Interact with stores and retail partners, trying to establish effective and strong...
-
Luxury Retail Executive
2 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full timeAbout Our Ideal CandidateWe are looking for a highly motivated and experienced Senior Customer Experience Executive who is passionate about delivering exceptional customer experiences. If you have a proven track record in customer experience management and a desire to work in a dynamic and innovative environment, we encourage you to apply.Key...
-
Luxury Client Experience Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Projob21 Ltd. Full timeAbout the RoleThe Luxury Client Experience Manager will play a key role in partnering closely with retail directors, cross-divisional counterparts, and overseas headquarters to develop bespoke activation programs based on data and analysis. This includes understanding brand propositions, presenting an ultimate luxury experience to clients, and managing...
-
Retail Manager
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China aimHigher Consultancy Limited Full timeDirect message the job poster from aimHigher Consultancy Limited. Our client is a prestigious luxury brand and they are looking for a Retail Manager to join their team. Responsibilities Drive sales performance across assigned retail locations, setting and achieving revenue targets while enhancing overall profitability. Utilize sales data and market insights...
-
Sales Executive with Luxury Retail Experience
10 hours ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler Limited is a renowned confectionary manufacturer from France.Job DescriptionAs a sales executive, you will direct report to the Corporate Sales Manager and provide full spectrum of sales admin support to the team.You will assist in managing existing corporate clients and establishing relations with new corporate accounts.Maintain and expand...