Senior Manager for Client Solutions Excellence
4 days ago
We're seeking a skilled Senior Manager, Client Solutions, Global Incorporations, to join our team in Hong Kong. This full-time position offers regional coverage and provides a unique opportunity to contribute to our Global Incorporations Services and its growth.
Responsibilities and expectations:
- Develop and implement effective strategies to optimize client services, aligning with company objectives.
- Maintain high-level relationships with premium clients, understanding their needs and delivering tailored solutions.
- Lead and mentor a team of client solutions professionals, promoting a high-performance culture.
- Support colleague development, focusing on work processes, updated regulations, and corporate services expertise.
- Collaborate with various teams to enhance service delivery and implement best practices.
- Ensure compliance with regulatory standards, monitoring changes in offshore legislation.
- Support management on specific tasks and initiatives.
Requirements for success:
- 8 - 10 years of experience in client management or a related field, emphasizing incorporation or legal services.
- Bachelor's degree in business administration, law, or a related field.
- Demonstrated senior leadership and team management experience.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience in process improvement and change management.
- Proficiency in data analysis tools and Viewpoint system.
About us: Vistra is dedicated to removing friction from the complexity of global business, empowering our clients to drive progress and achieve success.
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