Senior Manager for Client Solutions Excellence

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China VISTRA Full time
Vistra's goal is to make a great place to work where all our people can thrive. We're committed to building a culture where our people can come together and take action, driving progress and achieving success.

We're seeking a skilled Senior Manager, Client Solutions, Global Incorporations, to join our team in Hong Kong. This full-time position offers regional coverage and provides a unique opportunity to contribute to our Global Incorporations Services and its growth.

Responsibilities and expectations:

  • Develop and implement effective strategies to optimize client services, aligning with company objectives.
  • Maintain high-level relationships with premium clients, understanding their needs and delivering tailored solutions.
  • Lead and mentor a team of client solutions professionals, promoting a high-performance culture.
  • Support colleague development, focusing on work processes, updated regulations, and corporate services expertise.
  • Collaborate with various teams to enhance service delivery and implement best practices.
  • Ensure compliance with regulatory standards, monitoring changes in offshore legislation.
  • Support management on specific tasks and initiatives.

Requirements for success:

  • 8 - 10 years of experience in client management or a related field, emphasizing incorporation or legal services.
  • Bachelor's degree in business administration, law, or a related field.
  • Demonstrated senior leadership and team management experience.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Experience in process improvement and change management.
  • Proficiency in data analysis tools and Viewpoint system.

About us: Vistra is dedicated to removing friction from the complexity of global business, empowering our clients to drive progress and achieve success.



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