Client Service Excellence Lead
6 days ago
This role will be based in Hong Kong. As a member of the GBM team, you will be part of global and regional innovation projects to identify process improvements, efficiencies, and automation of tasks. You will collaborate with Account Managers to review best practices and present possible solutions.
-
Service Quality Excellence Lead
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob OverviewWe are seeking a seasoned Quality Assurance professional to lead our service quality initiatives and drive customer-centricity across our organization.About the RoleThis is an exciting opportunity for a skilled leader to join our team and shape our service excellence strategy. As Senior Quality Assurance Manager, you will be responsible for...
-
VIP Client Services Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeVIP Client Service Delivery The role of VIP Banking Associate is critical in providing tailored services to high net worth clients. You will be responsible for delivering exceptional customer experiences and driving revenue growth through proactive business development and relationship building.Main Responsibilities:Promote and sell wealth management...
-
Operations Excellence Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout the RoleThis is an exciting opportunity to join our team as an Operations and Service Manager. In this role, you will be responsible for managing and processing servicing requests for HSBC customers.Main ResponsibilitiesTo coach and develop direct and non-direct line reports to improve their skills and capabilitiesTo utilise knowledge of products,...
-
Client Services Associate
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China The HKIP Full timeA leading global financial institution is seeking a motivated and talented Client Services Associate (Japanese/thai/Vietnamese/Bahasa) to join our team in Hong Kong. In this role, you will be responsible for providing excellent client service and support to our Korean and international clients, with a focus on understanding their unique needs and delivering...
-
Client Service Manager
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Barings LLC Full timeJob OverviewWe are seeking a seasoned Client Service Manager to join our team in Hong Kong. In this role, you will be responsible for providing exceptional service to designated institutional clients, ensuring timely and accurate responses to their queries.Key ResponsibilitiesCollaborate with the distribution team to deliver excellent end-to-end service to...
-
Service Excellence Professional
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAs a Quality Assurance Officer at HSBC's Wealth and Personal Banking division, you will play a vital role in ensuring the highest standards of quality and service excellence across our business.ResponsibilitiesReview working procedures and recommend work improvement procedures to increase productivity and operational efficiency.Act as a team lead to provide...
-
Customer Service Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Air Charter Service Part timeOur company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...
-
Executive - Client Services
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Vista Global Full timeJob Profile Vista is a fast-growing private aviation business, operating the world's largest wholly owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability, and value. From scheduling a flight, every detail is covered, from a particular bottle of wine or catering from a preferred restaurant to a particular...
-
Client Onboarding Case Lead
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SGS Société Générale de Surveillance SA Full timeJob DescriptionWe are seeking a highly skilled Client Onboarding Case Lead to join our team at SGS Société Générale de Surveillance SA. The successful candidate will be responsible for leading the client onboarding process, ensuring timely and accurate completion of all necessary tasks.The ideal candidate will have excellent communication and...
-
Client Service Executive
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Bela Offices Full timeBELA Offices specialises in delivering flexible, tailored workspace solutions to meet unique business needs. Our dedicated team supports business growth and scaling challenges by crafting workspaces that reflect individual brands. From office layout and IT infrastructure to branding, every detail is customised to create an empowering business...
-
Senior Client Services Director
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full timeAbout the PositionWe are seeking an experienced Senior Account Director to join our team at Ogilvy. As a key member of our organization, you will be responsible for leading client relationships and developing and implementing innovative communication strategies.Responsibilities include:Managing client relationships and servicing clients with...
-
Client Service Expert
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China iCapital Full timeiCapital is dedicated to empowering the global alternative investment market with innovative financial technology. Our platform enables advisors, wealth management firms, asset managers, and banks to deliver tailored public and private market strategies to their high-net-worth clients. With a strong presence in the global market, we service over $184 billion...
-
Lounge Service Excellence Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeWe are seeking a seasoned professional to lead our lounge services as the Lounge Service Excellence Leader. As a member of our team, you will drive service excellence, foster strong relationships, and create memorable experiences for our customers.ResponsibilitiesDevelop and implement strategies to enhance the overall lounge experience, including quality...
-
Client Account Manager Lead
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SPS UK&I Limited Full timeJob Description:We are seeking a skilled Client Account Manager to join our team at SPS UK&I Limited in Hong Kong. As a key member of our team, you will be responsible for managing existing client relationships and driving business growth.Key Responsibilities:Client Management:Develop and maintain strong relationships with clients to understand their needs...
-
Associate, Client Servicing
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China aimHigher Consultancy Limited Full timeOur client, a well-regarded international asset manager, is seeking an Associate, Client Servicing to support their business growth in Asia region. Responsibilities Respond promptly and accurately to a steady stream of client inquiries, addressing both routine and ad hoc requests. Assist in the timely production and distribution of monthly client reports,...
-
Client Service Representative
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong EV Power Limited Full timeWelcome to Hong Kong EV Power LimitedWe are a forward-thinking company that specializes in electric vehicle charging solutions. Our team is passionate about promoting sustainable transportation and reducing our carbon footprint in the community. We strive to provide excellent customer service and support to our clients, helping them to achieve their goals.
-
Customer Service Excellence Associate
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full timeOur Team CultureWe value teamwork, collaboration, and open communication. Our team members are empowered to make decisions, take ownership of their work, and strive for excellence in everything they do.About UsRosewood Hotel Group is a leading luxury hotel company that prides itself on providing exceptional guest experiences. We are committed to delivering...
-
Client Service Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Hong Kong Full timeOgilvy Hong Kong is seeking a highly skilled Senior Account Executive to join our team. As a Senior Account Executive, you will play a key role in driving business growth through effective client management and strategic marketing initiatives.About the PositionDevelop and execute marketing strategies that meet the needs of our clients, ensuring alignment...
-
Client Services Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full timeJob Summary: We are seeking an experienced sales professional to join our team as an Assistant Manager. The ideal candidate will have a strong track record of meeting sales quotas, excellent communication skills, and the ability to build strong relationships with clients.">Key Responsibilities: This role involves providing client services to business...
-
Aviation Service Excellence Manager
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full timeJob OverviewCompany ProfileHong Kong Airlines Ltd is a dynamic and forward-thinking airline dedicated to providing exceptional service to its customers. With a strong commitment to quality and innovation, we are seeking a highly skilled and experienced professional to join our team as Deputy General Manager, Service Management Centre.About the RoleDevelop...