Client Service Specialist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China AXA Investment Managers Full time
About the Role

We are seeking an experienced Client Service Associate to join our team at AXA Investment Managers. As a key member of our client service function, you will be responsible for delivering high-quality support to our clients in Asia ex-Japan.

Job Responsibilities
  • Client Support: Provide exceptional client service and sales support infrastructure to ensure delivery of first-class service to our clients.
  • Sales Support: Collaborate with the sales teams to handle client inquiries, product updates, and new product onboarding.
  • Client Onboarding: Carry out client onboarding, handle client inquiries, and ongoing due diligence.
  • Reporting and Coordination: Coordinate and ensure timely delivery of high-quality reporting and handle client onboarding and transition processes.
  • Administrative Support: Provide administrative support to the Head of Client Group Core APAC as needed.
Requirements
  • Qualifications: University degree (ideally in economics or finance) and 5+ years of relevant experience in client service/sales support functions.
  • Technical Skills: Proven track record of servicing clients in the financial industry, good understanding of investment and post-investment operational processes, and experience in streamlining reporting and communications processes.
  • Language Skills: Relevant written and verbal language skills in English and Chinese (Cantonese and Mandarin).
  • Personal Competencies: Team orientation, excellent communication skills, negotiation skills, ability to work with different cultures and languages, strong client and service orientation, and ability to work under pressure.
About AXA IM

AXA Investment Managers is a global leader in insurance and asset management, serving 105 million customers in 62 countries. Our mission is to act for human progress by protecting what matters. We offer products and services that meet our clients' needs in the areas of insurance, personal protection, savings, and asset management.

What We Offer
  • Career Development: Opportunities for growth and development within a forward-thinking business.
  • Diversity and Inclusion: A diverse and inclusive workforce where individual differences are recognized and valued.
  • Hybrid Working: Flexible working arrangements and competitive health benefits.
Salary:

We offer a highly competitive salary package, estimated to be around $80,000-$120,000 per year, depending on location and experience.


  • IT Support Specialist

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewA fantastic opportunity has arisen for an IT Support Specialist to join our dynamic team at Classy Wheeler Limited. This role will see you providing exceptional support services to our valued clients, ensuring their technology needs are met with expertise and efficiency.SalaryThe salary for this position is approximately $45,000 - $60,000 per...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore Full time

    Job Summary">We are seeking a Client Service Specialist to join our Private Banking team. The ideal candidate will have excellent communication and customer service skills, as well as a strong understanding of financial products and services.">About the Role">In this role, you will be responsible for providing administrative support to Relationship Managers,...


  • Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

    Job Title: Wealth Management Specialist - VIP Services">About the Role:We are seeking an experienced Wealth Management Specialist to join our team in delivering exceptional service to our VIP banking customers.Main Responsibilities:Develop and implement effective sales strategies to introduce and demonstrate wealth management products and services to...


  • Hong Kong, Central and Western District, Hong Kong SAR China KGI HONG KONG LIMITED Full time

    Job DescriptionWe are seeking a highly skilled Client Service Specialist to join our Private Client Services team in Hong Kong. As a key member of the team, you will be responsible for delivering exceptional client service, ensuring timely and accurate order execution, and providing administrative support for transactional activities.About the RoleThis is an...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    At Citi, we're committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders. Our treasury team is responsible for providing daily market updates and trading strategic plans for clients and individual sales staff.We're currently looking for a high-caliber professional to join our team as...


  • Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time

    Job DescriptionWe are seeking a highly skilled Client Service Specialist to join our team in Hong Kong. As a key member of our Branch team, you will be responsible for providing exceptional client experiences by managing the resources of the Branch and promoting the products and services of Citi.Key Responsibilities:Coordinate the application of the...


  • Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

    About the RoleAt International Executive Service Corps, we are seeking a highly motivated and experienced Customer Service Representative to join our team as a Banking Specialist. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

    About the OpportunityAIA International Limited is seeking a highly motivated and results-driven Corporate Client Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and administration services to our clients.Key Responsibilities:Provide satisfactory customer service and administration services...


  • Hong Kong, Central and Western District, Hong Kong SAR China Third Bridge (Hong Kong) Limited Full time

    Company Overview:Third Bridge (Hong Kong) Limited is a market-leading investment research firm providing integrated solutions for top investors and business leaders worldwide. Our unique combination of human insights and investor-led content with a global expert network sets us apart from other companies.We serve over 1,000 investment firms globally,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    About Company: Hong Kong Exchanges and Clearing Limited (HKEX) is Asia's leading exchange operator, connecting capital markets to promote economic growth. With a purpose-driven approach, HKEX aims to foster deeper, more diverse, and liquid global capital markets.About Role: As a Financial Operations Specialist in the Cash Client Services team, you will...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Unlock a Career in Financial Operations with HKEXHong Kong Exchanges and Clearing Limited (HKEX) is a purpose-driven company committed to the long-term development of our business and markets. We are seeking a highly motivated Senior Operations Specialist - Cash Client Services to join our team.About the RoleThis 12-month contract position will provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China EasyView Full time

    About EasyViewAt EasyView, we empower our clients to achieve their goals through tailored support and expertise.Job SummaryWe are seeking a skilled Client Partnerships Specialist to join our team. In this role, you will be responsible for managing a portfolio of institutional clients, providing exceptional support to ensure their success with our products...


  • Hong Kong, Central and Western District, Hong Kong SAR China Tangspac Full time

    Job DescriptionWe are seeking a skilled Technical Client Support Specialist to join our team at Tangspac.Responsibilities:Resolve client PC problems in a timely and efficient manner.Troubleshoot hardware and software issues, providing technical solutions to ensure optimal system performance.Communicate effectively with clients to understand their needs and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Futu Securities International (Hong Kong) Limited Full time

    About Futu Securities International (Hong Kong) LimitedFutu Securities International (Hong Kong) Limited is a leading financial institution dedicated to providing innovative and customer-centric services to high net worth individuals.Job Title: Client Relationship Development SpecialistSalary:万 60,000 - 万 80,000 per annum, depending on experienceJob...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock New Opportunities with HSBCAre you looking for a career that will take you to the top? Look no further than HSBC. As a global leader in banking, we offer opportunities, support and rewards that will propel your career forward.Our Global Private Banking team helps high net worth individuals manage, grow and preserve their wealth for generations to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Moody's Investors Service Full time

    At Moody's, we're seeking a seasoned professional to join our team as a Risk Management Specialist in Banking Solutions. Based in Hong Kong, this client-facing role will focus on assessing clients' business needs relative to the development, customization, and implementation of sophisticated risk management solutions.The ideal candidate will possess strong...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time

    DBS Bank (Hong Kong) LimitedCompany Overview:At DBS Bank (Hong Kong) Limited, we strive to deliver an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. Our Technology and Operations team enables the bank to meet service level objectives while...


  • Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

    Job DescriptionWe are seeking a highly skilled Remittance Operations Specialist to join our team at International Executive Service Corps.This role involves providing operational and project support to user departments by delivering remittance and settlement services with good quality. The successful candidate will be responsible for checking and approving...


  • Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Job OverviewWe are seeking a highly skilled Strategic Client Liaison Specialist to join our team in Hong Kong. This role will be responsible for ensuring seamless client lifecycle management, conducting due diligence, and maintaining high-quality client data.About the RoleAct as the primary point of contact for client lifecycle matters, including onboarding,...


  • Hong Kong, Central and Western District, Hong Kong SAR China DARMAX GLOBAL Full time

    Unlock New Opportunities with Darmax GlobalWe are seeking a highly skilled Strategic Client Engagement Specialist to join our team at Darmax Global. As a key member of our wealth management division, you will be responsible for building and maintaining strong relationships with our high-net-worth clients, ensuring exceptional service and client...