Client Service Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China KGI HONG KONG LIMITED Full time
Job Description

We are seeking a highly skilled Client Service Specialist to join our Private Client Services team in Hong Kong. As a key member of the team, you will be responsible for delivering exceptional client service, ensuring timely and accurate order execution, and providing administrative support for transactional activities.

About the Role

This is an exciting opportunity for a results-driven individual with excellent communication skills to work in a fast-paced environment. You will be responsible for:

  • Providing quality client service through prompt and accurate order execution;
  • Handling client inquiries and resolving issues related to settlement matters and product procedures;
  • Collaborating with internal stakeholders to ensure seamless transaction execution and documentation;
  • Compiling and analyzing sales data to identify trends and areas for improvement;
Requirements

To succeed in this role, you will need:

  • A minimum of F.7/HKDSE or above;
  • Relevant experience in financial brokerage, preferably with SFC Type 1 and Type 2 licenses;
  • Excellent communication and interpersonal skills, with proficiency in English, Cantonese, and Mandarin;
  • Strong analytical and problem-solving skills, with attention to detail and accuracy;
  • Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word;
What We Offer

We offer a competitive salary package, with a basic salary range of HKD300,000 - HKD500,000 per annum, depending on experience. This includes benefits such as medical insurance, annual leave, and training opportunities.

Please note that we reserve the right to adjust the salary range based on the candidate's qualifications and experience. If you are a motivated and organized individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.


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