Client Service Specialist for Private Banking

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore Full time

Job Summary

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We are seeking a Client Service Specialist to join our Private Banking team. The ideal candidate will have excellent communication and customer service skills, as well as a strong understanding of financial products and services.

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About the Role

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In this role, you will be responsible for providing administrative support to Relationship Managers, including maintaining client records, preparing account reviews, and coordinating with internal teams. You will also be required to maintain systems and controls to ensure compliance with regulatory requirements.

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Key Responsibilities

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  • Maintain accurate and up-to-date client records, including contact information and transaction history;">
  • Prepare account review materials, including credit reviews and margin calls;">
  • Coordinate with internal teams, including Product Groups and Operations, to ensure smooth execution of client transactions;">
  • Maintain data confidentiality and adhere to Bank policies and regulations;">
  • Respond to client inquiries and requests in a timely and professional manner;">
  • Contribute to the team's compliance standards by briefing new team members on key procedures;">
  • Implement new regulatory/internal policies and roll them out properly;">
  • Perform other administrative tasks as required.">
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Requirements

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To be successful in this role, you will need:

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  • A minimum of 3-8 years' experience in client service or operations;">
  • Excellent communication and customer service skills;">
  • A strong understanding of financial products and services;">
  • Fluency in Mandarin is essential for handling Greater China Markets;">
  • A good team player with effective communication and computer skills;">
  • The ability to read Chinese is preferable;">
  • Attention to detail and diligence.">
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Salary

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The estimated salary for this role is SGD $45,000 - $60,000 per annum, depending on experience.

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Why Join Us?

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As a Client Service Specialist at the Bank of Singapore, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be working closely with experienced private bankers to deliver exceptional client service and contribute to the growth of our business.

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If you are a motivated and organized individual with excellent communication skills, we would like to hear from you. Please submit your application, including your resume and a cover letter, to



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