Regional Operations Specialist

7 days ago


Hong Kong Island, Hong Kong SAR China S&P Global, Inc. Full time
Key Responsibilities

The customer success manager will be responsible for:

  • Supporting customers and sales teams in both pre-sale and post-sale activities to increase revenue and maximize retention
  • Acting as the leader and primary liaison between business units and customers on issues relating to product, services, and technology
  • Providing customer training via on-site visits, remote virtual meetings, phone, or email to incorporate Commodity Insights services into their workflow and drive customer satisfaction and retention

You will also have the opportunity to participate in special projects and contribute to the development of the Customer Success team.



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