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Sales Operations Specialist

1 month ago

Hong Kong Island, Hong Kong SAR China On-us Full time

Direct message the job poster from On-us

HRBP | Regional Talent Acquisition | Marketing | Business Operation

About the Company

On-us is a leading PaaS provider which uses AI for smart business decisions. We offer incentive-driven digital vouchers, advanced analytics, and integrated AdTech, MarTech, and Membership Tech solutions. Ideal for global financial services, people management, property developers, non-profits, events, and SMEs. On-us has offices in Hong Kong, Singapore, Malaysia, Taiwan, and Thailand.

About the Role

To support our rapid business expansion in Hong Kong, we are seeking a highly driven and motivated Sales Operations Specialist to join our vibrant Hong Kong Business Development Team. This role holds a critical and cross-functional position, as it will involve close collaboration with our IT, product development, business support, and senior management teams. This Sales Operations Specialist will be responsible for qualifying, verifying, classifying, and converting sales leads. The role will also interact with marketers and merchants to handle their CRM requests, as well as provide daily business support to the Business Development Manager and top management.

Responsibilities

  1. Assist the business development team to handle online customer service enquiries, CRM projects, daily account management to key clients and merchants, and other sales related forms and paperwork
  2. Assist the team to support and setup corporate client campaigns
  3. Manage data for data-driven business decisions to run test on sales and market intelligence efforts
  4. Provide support to other business development and business operation related matters for the team
  5. Work closely with Marketing team to launch seasonable promotions and update sales pitching materials
  6. Assist senior management to manage data governance projects

Qualifications

  1. Bachelor's degree in Business Administration, IT, Statistics, or other related disciplines
  2. 2-4 year of experience in sales team assistance, ideally within the sales operations or data analysis spectrum
  3. Fresh graduates with relevant internship or part-time experiences will also be considered
  4. Proficient in Microsoft Excel (e.g., VLookup, Pivot Tables, charting) and Microsoft PowerPoint (a plus)
  5. Knowledge of Salesforce and G Suite (a plus)
  6. Native Cantonese speaker with proficiency in written and spoken English (a must)
  7. Excellent analytical thinking skills
  8. Good business acumen, performance-driven, confident with a strong work ethic, and an active and responsible team player
  9. Self-motivated with a "get-it-done" attitude, and the ability to thrive in a fast-paced work environment
Seniority level

Associate

Employment type

Full-time

Job function

General Business, Customer Service, and Administrative

Industries

Financial Services, Marketing Services, and IT Services and IT Consulting

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