Membership Services Manager
4 days ago
Kowloon Cricket Club is a prestigious sporting organization seeking a highly skilled individual to fill the role of Assistant Membership Manager.
Key Responsibilities:- Report Generation: Prepare comprehensive written and statistical membership reports to ensure accurate data analysis and informed decision-making.
- Team Guidance: Provide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policies, ensuring seamless execution and effective problem-solving.
- Member Support: Address members' complaints promptly, maintaining a high level of customer satisfaction and loyalty.
- Event Management: Organize various events including member interviews, Annual General Meeting, and Extraordinary General Meeting of the Club, showcasing exceptional organizational skills and attention to detail.
- Team Oversight: Oversee the Membership Team's daily operations, driving productivity and efficiency while fostering a positive work environment.
- New Member Processing: Process new member applications / resignations / changes of particulars with accuracy and timeliness, ensuring seamless membership experiences.
- Database Management: Responsible for keeping and maintaining an accurate database of the Club, leveraging technology to enhance data-driven decision-making.
- Service Training: Provide service training for the Membership Team, promoting excellence in customer service and staff development.
- Reporting Lines: Report to the Department Head of Membership Department, demonstrating strong communication and teamwork skills.
-
Membership Operations Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeThe Kowloon Cricket Club is currently seeking a highly skilled professional for the position of Assistant Membership Manager. As a key member of the team, you will play a vital role in shaping the club's membership strategy and driving its growth.Job Description:Company OverviewKowloon Cricket Club is a leading recreational facility that provides a range of...
-
Assistant Membership Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager.ResponsibilitiesPrepare written and statistical membership reportsProvide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policiesAddress members' complaints promptlyOrganise various events including...
-
Assistant Membership Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager. Responsibilities Prepare written and statistical membership reports Provide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policies Address members' complaints promptly Organise various events...
-
Membership Development Officer
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeJob SummaryThe Kowloon Cricket Club is looking for a skilled and experienced professional to fill the position of Assistant Membership Manager. As a key member of the Membership Department, you will be responsible for managing various aspects of club operations, including membership management, event planning, and team supervision.Key...
-
Membership Professional
7 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAbout the RoleWe are seeking an exceptional Membership Officer to join our team at the West Kowloon Cultural District Authority. The successful candidate will be responsible for spearheading communication strategies to enhance member engagement and retention.This is a fixed-term contract position of 2 years with the possibility for renewal subject to...
-
Membership Officer
10 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeThe West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment. This is a fixed-term contract position of 2 years with the possibility for renewal subject to organisational...
-
Membership Coordinator
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJob SummaryM+ is seeking a highly skilled Membership Supervisor to provide exceptional customer service and support to our members. As a key member of the team, you will be responsible for handling membership transactions, providing guidance on members' benefits, and promoting exclusive events.Key Responsibilities- Provide high-quality customer service in...
-
Membership Coordinator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeThe West Kowloon Cultural District Authority is seeking a highly skilled and customer-focused individual to join its team as a Membership Supervisor. This role will be responsible for providing exceptional customer service, handling membership transactions, and promoting members' benefits.As a key member of the museum's operations team, you will work closely...
-
Club Membership Administrator
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club, a renowned recreational facility, is seeking an experienced professional for the position of Assistant Membership Manager. This role offers a unique opportunity to contribute to the growth and success of the club.Key Responsibilities:Reporting and Analysis: Prepare comprehensive written and statistical membership reports, providing...
-
Membership Officer
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeThe West Kowloon Cultural District Authority seeks a highly skilled Membership Supervisor to provide exceptional customer service in our member's lounge.Key Responsibilities:Deliver high-quality customer service duties in the member's lounge;Handle customer inquiries and complaints, escalating unusual situations or unresolved issues to supervisor as...
-
Part-time Membership Assistant
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeMembership PositionLocated in West Kowloon, we are one of the leading museums of modern and contemporary visual culture in the world. As a Membership Supervisor, you will be part of a dynamic team that delivers exceptional experiences for our members and visitors.Your key responsibilities will include performing customer service duties, handling membership...
-
Membership Supervisor
7 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeMembership Supervisor (Part-time)Apply locations: Hong KongTime type: Part timePosted on: Posted 3 Days AgoJob requisition id: R2634M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong's WestK, we...
-
Membership Coordinator
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeMembership SupervisorM+ is a leading cultural institution dedicated to collecting, exhibiting and interpreting visual art, design and architecture. The museum reflects our unique time and place, building on Hong Kong's historic balance of the local and international to define a distinctive voice for Asia.The successful candidate will be responsible for...
-
Museum Services Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeThe West Kowloon Cultural District Authority seeks a skilled professional to fill the role of Membership Supervisor. As a key member of the museum's operations team, you will be responsible for delivering exceptional customer experiences and promoting members' benefits.This role requires a strong background in customer-facing roles, preferably in a cultural...
-
Technical Service Manager
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Tata Consultancy Services Full timeAPAC Recruitment - Talent Acquisition Specialist - Hong Kong | Graduate Hiring (Australia & New Zealand) at Tata Consultancy Services Key Responsibilities IT Support and Management In-depth knowledge of device and application control including process elevation for trader apps. Domains and identity sync, including legacy domains and custom synchronization...
-
Property Management Services Supervisor
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description - Property Management Services SupervisorThe Mass Transit Railway is looking for an experienced Property Management Services Supervisor to join its team. The successful candidate will be responsible for overseeing the day-to-day operation of residential properties, managing staff and contractors, and ensuring compliance with external...
-
Museum Guest Services Officer
4 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeJoin Our TeamM+ is a leading cultural institution in Hong Kong, and we are seeking a skilled Membership Supervisor to join our team. As a key member of our guest services team, you will play a critical role in delivering exceptional customer service and supporting our members.Key Responsibilities- Provide exceptional customer service to members and guests-...
-
Event Services Delivery Manager
7 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeAbout the JobWe are looking for a talented Event Services Delivery Manager to join our team at Kinly's Global Services. The successful candidate will be responsible for managing and coordinating the delivery of our event services, working closely with clients and internal teams to ensure seamless event delivery.The ideal candidate will have a strong...
-
Global AV Service Delivery Manager
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeKinly's Global Services is seeking a seasoned professional to lead its AV service delivery operations in the APAC region. As a Regional Support Services Manager, you will be responsible for overseeing the proactive and reactive AV support teams, ensuring the highest quality of service for clients.The ideal candidate will have extensive experience in the...
-
Assistant Club Administrator
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeRole DescriptionThe Assistant Membership Manager will play a vital role in supporting the Membership Department in its mission to deliver exceptional membership experiences. Key responsibilities include managing membership data, coordinating events, supervising the Membership Team, and providing exceptional customer service.Responsibilities:Data Analysis:...