Membership Coordinator
4 days ago
The West Kowloon Cultural District Authority is seeking a highly skilled and customer-focused individual to join its team as a Membership Supervisor. This role will be responsible for providing exceptional customer service, handling membership transactions, and promoting members' benefits.
As a key member of the museum's operations team, you will work closely with colleagues to ensure seamless delivery of services to our visitors. You will possess excellent communication skills, both written and verbal, in English, Chinese, and Putonghua. Proficiency in other languages is an asset.
We are looking for someone who is proactive, adaptable, and able to work effectively in a dynamic environment. If you have a strong background in customer-facing roles, preferably in a cultural or hospitality setting, we encourage you to apply.
You will be responsible for:
- Providing high-quality customer service to members and guests;
- Handling membership transactions, including enrollment, renewal, and upgrades;
- Promoting members' benefits and introducing them to exclusive events and activities;
- Collaborating with colleagues to ensure efficient operations and improve customer experience;
Please note that this is a part-time position, requiring at least 2 days of work per week. You must be willing to work shifts, including weekends, holidays, and late evenings, according to a roster determined by the Authority.
If you are a motivated and customer-centric individual who thrives in a fast-paced environment, we would like to hear from you. Please submit your application with a detailed CV.
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Part-time Membership Coordinator
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