Membership Professional
6 days ago
We are seeking an exceptional Membership Officer to join our team at the West Kowloon Cultural District Authority. The successful candidate will be responsible for spearheading communication strategies to enhance member engagement and retention.
This is a fixed-term contract position of 2 years with the possibility for renewal subject to organisational needs and individual performance. Reporting to the Senior Manager of the Membership team, you will collaborate with internal teams to create and execute marketing campaigns, coordinate membership events, develop marketing materials, and oversee various public channels to ensure a seamless member experience.
Key Responsibilities- Developing marketing and communication materials for membership, including writing content and coordinating design and printing.
- Collaborating with internal teams to execute projects aimed at enhancing the membership experience and engagement, including coordinating eDM and marketing campaigns to promote M+ membership and revenue-driving initiatives.
- Assisting and coordinating membership events to drive member retention and engagement.
- Involving in the development and maintenance of the M+ and WKCD websites to ensure they are kept up to date.
- Providing administrative/operational support to the membership team, including data entry, record keeping, payment requests, and other administrative tasks.
- Utilizing the CRM system to retrieve data and prepare reports as needed.
- Monitoring the budget and expenses related to membership operations and marketing efforts.
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Membership Coordinator
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