Assistant Membership Manager

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full time

Kowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager.

Responsibilities
  1. Prepare written and statistical membership reports
  2. Provide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policies
  3. Address members' complaints promptly
  4. Organise various events including member interviews, Annual General Meeting, and Extraordinary General Meeting of the Club
  5. Oversee the Membership Team's daily operations
  6. Processing of new member applications / resignations / changes of particulars
  7. Responsible for keeping and maintaining an accurate database of the Club
  8. Provide service training for the Membership Team
  9. Report to the Department Head of Membership Department
Qualifications
  1. Degree holder in Public Relations / Communications / Journalism / Related discipline
  2. Over 5 years relevant working experience / 2 years or above in a senior PR / Marketing / administrative position
  3. Strong project management, analytical and problem-solving skills
  4. Proficiency with MS Office: Excel, PowerPoint, Word, and Chinese processing
  5. Excellent writing, communication, and service skills
  6. Excellent command of spoken and written English, Cantonese & Putonghua
  7. Able to work under pressure and meet tight deadlines
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

Industries

Recreational Facilities

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