Assistant Membership Manager
1 day ago
Kowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager.
Responsibilities- Prepare written and statistical membership reports
- Provide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policies
- Address members' complaints promptly
- Organise various events including member interviews, Annual General Meeting, and Extraordinary General Meeting of the Club
- Oversee the Membership Team's daily operations
- Processing of new member applications / resignations / changes of particulars
- Responsible for keeping and maintaining an accurate database of the Club
- Provide service training for the Membership Team
- Report to the Department Head of Membership Department
- Degree holder in Public Relations / Communications / Journalism / Related discipline
- Over 5 years relevant working experience / 2 years or above in a senior PR / Marketing / administrative position
- Strong project management, analytical and problem-solving skills
- Proficiency with MS Office: Excel, PowerPoint, Word, and Chinese processing
- Excellent writing, communication, and service skills
- Excellent command of spoken and written English, Cantonese & Putonghua
- Able to work under pressure and meet tight deadlines
Mid-Senior level
Employment TypeFull-time
Job FunctionOther
IndustriesRecreational Facilities
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