Membership Operations Manager
3 days ago
The Kowloon Cricket Club is currently seeking a highly skilled professional for the position of Assistant Membership Manager. As a key member of the team, you will play a vital role in shaping the club's membership strategy and driving its growth.
Job Description:Company OverviewKowloon Cricket Club is a leading recreational facility that provides a range of services to its members. We are committed to delivering exceptional member experiences and creating a welcoming environment for all.
Job SummaryWe are seeking an experienced professional to join our team as an Assistant Membership Manager. In this role, you will be responsible for overseeing the membership department, managing the membership database, and providing excellent customer service to our members.
Key Responsibilities:- Prepare reports: Prepare comprehensive written and statistical membership reports, providing valuable insights into the club's operations.
- Lead the team: Provide direction and guidance to the Membership Team on handling complex enquiries and cases, ensuring effective resolution and maintaining high standards of service.
- Solve member complaints: Address members' complaints in a timely and professional manner, resolving issues promptly to maintain member satisfaction.
- Manage events: Organize various events, including member interviews, Annual General Meetings, and Extraordinary General Meetings, ensuring seamless execution and excellent member experience.
- Maintain databases: Oversee the maintenance of an accurate and up-to-date database of the club, ensuring easy access to critical information.
- Provide training: Provide service training to the Membership Team, equipping them with the skills and knowledge required to deliver exceptional member service.
- Qualifications: Degree holder in Public Relations, Communications, Journalism, or related discipline.
- Experience: Over 5 years relevant working experience, preferably in a senior PR, Marketing, or administrative position.
- Skills: Strong project management, analytical, and problem-solving skills, proficiency in MS Office, including Excel, PowerPoint, Word, and Chinese processing.
- Language Proficiency: Excellent command of spoken and written English, Cantonese, and Putonghua.
-
Assistant Membership Manager
31 minutes ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager.ResponsibilitiesPrepare written and statistical membership reportsProvide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policiesAddress members' complaints promptlyOrganise various events including...
-
Assistant Membership Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club is currently seeking qualified candidates for the position of Assistant Membership Manager. Responsibilities Prepare written and statistical membership reports Provide direction to the team on handling enquiries / cases that fall within grey areas lacking specific policies Address members' complaints promptly Organise various events...
-
Club Membership Administrator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kowloon Cricket Club Full timeKowloon Cricket Club, a renowned recreational facility, is seeking an experienced professional for the position of Assistant Membership Manager. This role offers a unique opportunity to contribute to the growth and success of the club.Key Responsibilities:Reporting and Analysis: Prepare comprehensive written and statistical membership reports, providing...
-
Membership Services Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part timeWe are looking for a skilled and enthusiastic individual to fill the position of Membership Supervisor. As part of our team, you will be responsible for delivering excellent customer service, handling membership transactions, and promoting members' benefits.About Our TeamWe are a dynamic and innovative museum dedicated to collecting, exhibiting, and...
-
Operational Risk Management Expert
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bowen Partners Full timeAbout the RoleBowen Partners is seeking an experienced Operational Risk Management professional to establish and develop the Operational Risk framework for the Asia region.This role involves senior membership of the Regional Second Line of Defence Risk Management function specialising in Operational Risk Management. The successful candidate will take a lead...
-
Financial Operations Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Job-Hunter Full timeA leading player in the luxury watch and fine jewelry market, Job-Hunter is headquartered in the UK and has a global presence.Job SummaryWe are seeking a highly skilled Financial Operations Manager to join our team in Central. As a key member of our finance department, you will be responsible for overseeing financial operations, managing a full set of...
-
Residential Property Operations Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob OverviewThe Mass Transit Railway Corporation is seeking a highly skilled Residential Property Operations Manager to oversee the day-to-day operations of its residential properties. This role requires strong leadership and management skills, as well as excellent communication and analytical abilities.Key ResponsibilitiesLead a team of property management...
-
Property Management Operations Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hang Lung Properties Full time**Job Requirements**To be successful in this role, you will need:- A degree in Property Management or related disciplines- At least 5 years of relevant working experience in managing high-end commercial properties- Recognized professional membership of HKIH, CIH, RPHM, HKIS (PFM), HKIFM- Excellent communication and interpersonal skills- Strong knowledge of...
-
Property Operations Supervisor
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description:We are seeking a Property Operations Supervisor to join our team at Mass Transit Railway. The successful candidate will be responsible for overseeing the day-to-day operations of our residential properties, ensuring that they are maintained to the highest standards.Key Responsibilities:Supervise and motivate property management staff and...
-
Head of Accounting Operations
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeOverview:A leading property developer in Hong Kong is seeking a high-calibre financial professional to join their team in China. The ideal candidate will have a strong background in accounting and finance, with expertise in strategic advice and compliance.Key Responsibilities:Oversee all accounting and financial activities in one of the Company's operating...
-
Assistant manager
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Mortgage Corporation Limited Full timeAssistant Manager (Marketing and Business Development)We are looking for high-calibre individuals to join the Marketing and Business Development Department for serving the HKMC Group. Job Descriptions Assist in planning and coordination of marketing activities; Support the development of the communication plan across various channels; Prepare reports to...
-
Head of China Operations
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeJC Executive Search is seeking a seasoned financial expert to lead our client's finance team in China.Job Overview:Lead a team of finance professionals in managing day-to-day financial operations.Develop and implement strategies to drive business growth and profitability.Maintain accurate and timely financial reporting, ensuring compliance with regulatory...
-
Operational Support Professional
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole IntroductionThe Operational Support Services team is part of the Hire to Retire (Employee Services) stream which provides operational services and Crew Membership Card (CMC Card / ICAO) administration of the end-to-end transactional activities associated with the employee experience for employees and business units in multiple...
-
Centre Operation Executive
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China WORLD FAMILY LTD 寰宇家庭有限公司 Full timeTo cope with the expansion and development of a leading English language learning services provider, we are eager to invite high calibre to join our Activity CentreJob DutiesResponsible for daily operation and administration of the Centre, and support Membership servicesDeliver excellent and all-rounded customer services (such as recommending & matching...
-
Centre operation executive
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China WORLD FAMILY LTD 寰宇家庭有限公司 Full timeTo cope with the expansion and development of a leading English language learning services provider, we are eager to invite high calibre to join our Activity CentreJob Duties Responsible for daily operation and administration of the Centre, and support Membership services Deliver excellent and all-rounded customer services (such as recommending & matching...
-
Head of Membership and Admission
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Institute of Certified Public Accountants (HKICPA) Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Governance and Regulatory Framework Development: Develop, review, and implement relevant policies and governance framework of the Institute to ensure effective implementation.Council and Committee Support: Provide support to the Council and relevant committees in the development and review...
-
Plant Operations Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ALBA Group Asia Full timeJob DescriptionWe are seeking a skilled Assistant Plant Engineer to join our team at ALBA Group Asia. As a key member of our operations team, you will be responsible for ensuring the reliability and efficiency of our waste recycling plant.Key Responsibilities:Provide technical support to stakeholders ranging from functional leaders, engineers, plant...
-
Financial Director
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeAs a key member of our client's executive team, you will play a pivotal role in driving their growth strategy in China.Job Summary:Lead a team to develop and implement financial strategies that support business expansion in China.Provide expert financial guidance to ensure compliance with regulatory requirements.Collaborate with stakeholders to drive...
-
Membership Engagement Coordinator
1 day ago
Hong Kong, Central and Western District, Hong Kong SAR China CareER Association Full timeAbout UsCareER Association is a non-profit organization dedicated to empowering individuals with disabilities and Special Educational Needs (SEN) in tertiary education.We are seeking a detail-oriented and reliable team player to join our Member Engagement team as an Associate, Member Engagement. As a crucial member of our team, you will have the opportunity...
-
Civil Engineering Project Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeWe are looking for a highly qualified Civil Engineering Project Manager to join our team at Mass Transit Railway. As a key member of our engineering team, you will be responsible for directing and planning civil/structural/architectural/tree & landscape maintenance works/capital/revenue and maintenance projects/emergency support and recovery.About the...