Museum Services Manager

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part time

The West Kowloon Cultural District Authority seeks a skilled professional to fill the role of Membership Supervisor. As a key member of the museum's operations team, you will be responsible for delivering exceptional customer experiences and promoting members' benefits.

This role requires a strong background in customer-facing roles, preferably in a cultural or hospitality setting. You will possess excellent communication skills, both written and verbal, in English, Chinese, and Putonghua. Proficiency in other languages is an asset.

Your primary responsibilities will include:

  • Ensuring seamless delivery of services to our visitors;
  • Handling membership transactions, including enrollment, renewal, and upgrades;
  • Promoting members' benefits and introducing them to exclusive events and activities;

In addition, you will collaborate with colleagues to ensure efficient operations and improve customer experience. This is a part-time position, requiring at least 2 days of work per week. You must be willing to work shifts, including weekends, holidays, and late evenings, according to a roster determined by the Authority.

We are looking for a motivated and customer-centric individual who thrives in a fast-paced environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.



  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Museum Exhibition Management ProfessionalThe Hong Kong Palace Museum (HKPM) offers a dedicated platform for showcasing the Palace Museum's collections, fostering collaborations with other museums in research, exhibitions, education, and public programmes. With 7,800 square metres of gallery space, HKPM presents diverse exhibitions on Palace Museum's...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Assistant Visitor Services Operations Manager, M+ MuseumWe are seeking a highly motivated and experienced professional to lead our team in delivering exceptional visitor experiences at the M+ Museum. As Assistant Visitor Services Operations Manager, you will be responsible for overseeing the day-to-day operations of our museum venues and ensuring that all...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Visitor Services Officer, M+ MuseumApply locations Hong Kong time type Full time posted on Posted 9 Days Ago job requisition id R5781M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in Hong Kong's West K, we...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Job OverviewThe Hong Kong Palace Museum seeks a highly skilled Curator to lead its curatorial team in the development of exhibitions, publications, and educational programs. The successful candidate will be responsible for formulating strategic plans for the museum's exhibitions, collections, and relevant curatorial programs.Key Responsibilities:Assisting in...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    The Hong Kong Palace Museum is seeking a highly skilled Museum Exhibition Specialist to join its team. As a key member of the Exhibition Planning and Management Team, you will be responsible for assisting the team in organizing and documenting exhibition planning meetings, coordinating multiple departments' effort to ensure the timely and successful delivery...

  • Museum Curator

    2 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    The Hong Kong Palace Museum is a dedicated museum showcasing exquisite artefacts from the Palace Museum's collections. The position of Curator will oversee the formulation of interpretation plans for exhibitions, supervise a team of curatorial staff, and collaborate with the Palace Museum on matters related to displaying its collection.Key responsibilities...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Job SummaryThe Manager, Exhibition Planning and Management will be responsible for overseeing the planning, coordination and execution of exhibitions at the Hong Kong Palace Museum (HKPM). This role requires strong leadership skills, excellent communication and interpersonal abilities, and a high level of professionalism.Main Responsibilities:Coordinating...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Part time

    Join Our TeamM+ is a leading cultural institution in Hong Kong, and we are seeking a skilled Membership Supervisor to join our team. As a key member of our guest services team, you will play a critical role in delivering exceptional customer service and supporting our members.Key Responsibilities- Provide exceptional customer service to members and guests-...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Assistant Visitor Services Operations Manager, M+ MuseumApply locations: Hong KongTime type: Full timePosted on: Posted 8 Days AgoJob requisition id: R5791M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    The West Kowloon Cultural District Authority is seeking a highly skilled Museum Conservator to join our team. As a key member of our museum, you will be responsible for the examination, conservation, and research of our vast collections.About the RoleIn this critical position, you will work closely with curators, registrars, and other teams to ensure the...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    The Hong Kong Palace Museum is seeking a highly skilled conservator to join its team in the preservation and conservation of cultural heritage. As a key member of our conservation department, you will be responsible for examining, treating, and documenting museum objects, as well as ensuring their safe storage and exhibition.Key Responsibilities:Performing...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Career Opportunity The West Kowloon Cultural District Authority welcomes exceptional talent to join our team as a Museum Exhibition Management Professional.About the Position We are seeking a highly skilled and experienced individual to assist in the planning and management of our exhibitions. Your responsibilities will include drafting proposals, managing...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Senior Conservator, Hong Kong Palace MuseumApply locations Hong Kong time type Full time posted on Posted 30+ Days Ago job requisition id R3553The Hong Kong Palace Museum (HKPM) is a dedicated museum that showcases the exquisite artefacts from Palace Museum's collections and collaborates with other museums in research, exhibitions, education and public...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    About the JobWe are seeking an experienced Archives Assistant to join our team at the M+ museum. As a specialist in archival collection management, you will work closely with our Collection Archivist to ensure the accurate arrangement, description, and preservation of our archival collections.Key Responsibilities:Arrangement, description, and preservation of...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Archives Assistant, M+ MuseumArchives Assistant, M+ MuseumApply locations Hong Kong time type Full time posted on Posted 2 Days Ago job requisition id R6058M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located in...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    About the RoleWe are seeking a motivated and organised Museum Planning Assistant to join our team.Your primary duties will include assisting in the preparation and administration of exhibition projects, managing exhibit lists, and communicating with stakeholders.You will work closely with our team to ensure the timely and successful opening of exhibitions....


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    About the Opportunity:We are seeking a highly skilled Museum Exhibition Coordinator to join our team at the West Kowloon Cultural District Authority. This is an exciting opportunity to work with a diverse range of stakeholders, including artists, curators, and museum professionals, to develop and deliver world-class exhibitions.About the Role:The successful...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Job OverviewThe Hong Kong Palace Museum is a dedicated museum showcasing exquisite artefacts from Palace Museum's collections. We are seeking a Senior Conservator to join our team and take the lead in conservation and collection management.About the Role:Possess a master's Degree in Conservation or a recognized certificate program.A minimum of 8 years of...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Curatorial Assistant, M+ MuseumCuratorial Assistant, M+ MuseumApply locations Hong Kong time type Full time posted on Posted Yesterday job requisition id R6063M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries. Located...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    Curatorial Assistant, M+ Museum Curatorial Assistant, M+ Museum Apply locations Hong Kong time type Full time posted on Posted Yesterday job requisition id R6063 M+ is a museum dedicated to collecting, exhibiting, and interpreting visual art, design and architecture, moving image, and Hong Kong visual culture of the twentieth and twenty-first centuries....