Senior Product Manager, SME E-banking and Transactional Banking Products

2 days ago

Hong Kong, Central and Western District, Hong Kong SAR China PAObank Full time
Senior Product Manager, SME E-banking and Transactional Banking Products

You will have the chance to develop and implement new products and enhance processes for SME / Corporate customers with the latest technology and contribute to high-impact initiatives.

Key Responsibilities

  • Lead and oversee business process, product design, pricing and system implementation for SME / Corporate customers on Onboarding, Payment and Remittance, FX and Deposit services with a focus to drive profitable growth in transactional banking business and quick response to market dynamics.
  • Execute product implementation according to internal policy and regulatory requirements, including development of product program, product risk assessment, documenting business requirements with end-to-end process flow, functional and non-functional needs based on cross-department discussions to ensure comprehensiveness and compliance.
  • Drive and track overall implementation schedule and milestones status.
  • Periodic review on market trends and initiate product enhancement to maintain competitiveness and profitability.
  • Conduct post-implementation and periodic product review to drive product improvement.
  • Derive insight using data from business results and marketing campaigns.
  • Coordinate/conduct user acceptance tests.
  • Ensure tasks are executed and controlled within the appropriate risk level and compliance standard.
  • Collaborate with internal parties to execute various initiatives to achieve business KPI.

Qualifications

  • University degree in Business, Commerce, Finance, Banking, Information System or a related discipline.
  • Minimum 10+ years hands-on experience in business product solution design and implementation, with a minimum of 8 years in banking/financial industries.
  • Familiar with market trends and needs of SME / Corporate in transactional banking, including Cash Management, Payment and Remittance, FX, Deposits.
  • Familiar with SME / Corporate onboarding requirements and processes such as KYC.
  • Solid knowledge and experience in E-banking journey and functions (mobile/Internet Banking).
  • Solid knowledge of banking systems including Core Banking, Anti-fraud and AML systems, payment channels/networks such as FPS, SWIFT, API-based new digital payment methods.
  • Capability to analyze customers' behavior/needs by using data.
  • Strong skills in project management and stakeholder management.
  • Familiar with HK's regulatory requirements on banking practice, and general e-banking security/risk control.
  • A good team player, with a great sense of ownership and servicing mindset.
  • Resilient and proactive, able to work responsibly in a dynamic environment independently.
  • Excellent communication and interpersonal skills.
  • Proficient in written and spoken Chinese (including Mandarin) and English.

Personal information collected is strictly for recruitment purposes only.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management

Industries

Banking

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