HSBC | Senior Manager Value Added Services

1 day ago

hong kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Senior Manager Value Added Service .

Principal Responsibilities
  • Develop the Global Insurance VAS Governance Framework, in accordance with Group and local regulatory requirements. Develop and enhance VAS Governance due diligence templates used by global and local teams.
  • Create and own the ongoing management of an IVAS Global Forum which oversees HSBC Life’s and its partner markets value added services.
  • Work in partnership with all Product Management teams to ensure that the local/regional VAS and related committees are structured and conducted in accordance with the defined global governance framework.
  • Work with teams in market and globally to create new propositions with relevant VAS.
  • Oversight of VAS to ensure it is generating customer value and fair outcomes.
  • Work with industry panels to keep abreast of trends in VAS, changes in regulation, help form HSBC’s position on emerging topics and ensure HSBC’s views are considered in consultations and other rule-making processes in countries as appropriate.
  • Establish a Continuous Monitoring programme for in scope services and manage on an ongoing basis.
  • Oversee the management and control of Global and Local VAS Inventories.
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