HSBC | Senior UX Manager

5 days ago

hong kong, Hong Kong SAR China HSBC Full time

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wholesale COO delivers strategic execution for the Commercial Banking and Global Banking businesses across the globe. Through transformative data and digital solutions, customer servicing throughout the customer lifecycle, servicing key product journeys to meet client needs, and delivering safe growth through non-financial risk expertise, we collaborate across the global businesses and global functions to get it done. With skill paths from analytics to agile, risk management to digital transformation, customer experience to cultural evolution, Wholesale COO is where problems are solved and careers are made.

We are currently seeking a high calibre professional to join our team as a Senior UX Manager.

Principal Responsibilities

  • Oversee quality of design solutions as they relate to UI Design.
  • Elevate and strengthen UI Design as a practice.
  • Prioritise and coordinate design deliverables by developing a solid understanding of business needs and customer needs.
  • Effectively support more junior UI designers, oversee day to day operations and efficiency improvements.
  • Responsible for design team management including mentoring, performance development and recruitment.
  • Collaborate with the UX, User Research and CX team alongside Product and Technology to understand user needs, identify design opportunities and create meaningful product experiences.
  • Drive a human-centered design approach that spans all phases of design development and delivery.
  • Leverage HSBC’s UI component library to design and deliver on standard.
  • Play a role in the creation and evolution of HSBC’s design system.
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