HSBC | Senior Officer

2 weeks ago


hong kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Officer.

Principal Responsibilities

  • Assist Senior Specialist in supervising the team’s daily operations
  • Ensure that daily fail trade matters and unmatched reports are followed through to resolution
  • Monitor and follow up on failed trades to achieve high settlement efficiency
  • Investigate discrepancies in trade details with traders, relevant operations teams and counterparties to avoid operational loss
  • Participate in user acceptance tests for new products and systems
  • Provide backup support for other peer groups within Regional Operations Centre
  • Follow up independently with broker or related parties for amendment or non-receipt of trade confirmation
  • Reply and attend to enquiries/feedback for internal/external clients
  • Perform team assigned work on time and effectively
  • Contribute towards the development and performance of the team
  • Ensure settlement activities comply with all relevant Bank policies, procedures, GSM, FIM and DIM
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